Mon.May 20, 2019

Metrics—Which One is Most Important?

Mr. Inside Sales

Feeling a little overwhelmed by all the new technology that seems to come out every month (almost every week)?

Implement an Account Management Process Before It’s Too Late

Sales Benchmark Index

Professional Communication Soft Skills are more than Talk

Babette Ten Haken

Today, make a list of your professional communication soft skills. If you Google “soft skills”, you arrive at 5-7 skill sets for which communication is deemed of utmost importance.

SME 78

Active Listening Examples & Exercises

MTD Sales Training

Recently, we discussed the concept of active listening and what we need to do to apply it and improve it ( [link] ). Here, we look at examples of active listening and some exercises we can carry out to ensure we utilise this skill more regularly.

Why Conversational AI Is Key to Customer Service in the Customer Experience Era

In today’s hyper-competitive market, every business must become a customer experience-first business. Customer satisfaction has become more important than price or any individual feature. Read the new Tractica white paper to learn how important conversational AI is to your CX strategy.

Workplace Wellness Can Deliver a Healthy ROI

Sales and Marketing Management

Author: Paul Nolan The mission of Atlanta-based Hodges-Mace, LLC, is to help its client companies communicate clearly the full details about their employee benefits package so workers can get the most out of them.

ROI 247

More Trending

Beyond CRM Podcast: Working Within a Rep’s Daily Workflow

Smart Selling Tools

Beyond CRM Podcast: Working Within a Rep’s Daily Workflow. Today’s episode is with Ryan Niemann who joined Cirrus Insight as it’s CEO in late 2018. Email plays an important role for salespeople. It’s the central dashboard for daily communications both internally and externally.

CRM 100

Introducing: The B2B Sales Show ft. Joe Caprio

Chorus.ai

We're excited to announce that Chorus.ai has partnered with Sweetfish Media , producers of the B2B Growth podcast, to contribute to their latest project: The B2B Sales Show.

B2B 99

Economic Slowdown Fast Approaching: How Are You Going To Maintain Sales Pipeline In A Tougher Economy?

SalesforLife

Over the last month or so, I’ve been hearing from our customers, my key contacts, and board of advisor members, that—in contrast to the last 10 years of economic growth—all signs are pointing to an economic slowdown.

Losing Traction with Your Dream Client

Anthony Iannarino

Your dream client answers the phone, and it feel like progress. They ask you a few questions about your company and what you do, and they sound interested. At the end of the call, they ask you to try them back in 6 months. You have a great first meeting with another dream client.

4 Steps to Developing Your Customer Care Strategy

The quality of a customer care strategy can make or break a company, but simply resolving a customer service issue or complaint is no longer enough. Learn the 4 steps that address the major points you need to consider when building a customer care roadmap.

PODCAST 58: Evolution of Scaling a Business and Shaping the Future of Modern Organization w/ Jake Dunlap

Sales Hacker

This week on the Sales Hacker podcast, we speak with Jake Dunlap, Founder and CEO of Skaled. Skaled is a modern sales-consulting firm that helps companies implement best in class sales and marketing processes and technology.

How to Develop a Sustainment Strategy

Pipeliner

Sustaining sales skills requires structure. As leaders get a more informed sense of what works and what doesn’t, they can change their sustainment framework, as needed. Here, we look at the five key steps, in sequential order, that we believe form a sound sustainment strategy. Set Clear Expectations.

You Didn’t Ignore The Evolution of Tech then, why do it now?

LevelEleven

There are 5 stages of technology adoption that have proven true for most new emerging technology. Innovators make up 2.5% of the population. They’re willing to take risks and are the first to adopt new technologies. Early Adopters make up 13.5% of the population.

7 Tips To Create Effective B2B Sales Strategies

InsideSales.com

Creating genuinely practical B2B sales approaches can be challenging for any sales professional, but hopefully, these tips can make it easier.

B2B 75

Successful Social Selling Best Practices Guide

This best practices guide focuses on helping you organize, harness and capitalize on the information, buying signals and qualified prospects identifying themselves to you online every single day.

Is a Siloed Sales Model Still the Best? (The #1 Contender Today)

Sales Hacker

A version of this article was originally authored by Sami Rusani and published on Minutes. The science of selling has a long and dynamic history. But for the last one hundred years or so, companies have by and large subscribed to the same practice….

Email Blacklist: How to Tell If You’re on It (and What to Do If You Are)

LeadFuze

I don’t watch much network TV, but I was a sucker for the show Burn Notice. And, believe it or not, it relates to being on the email blacklist. It’s about a former U.S.

The Essential Selling Skills Bootcamp Part 4: Continuing to Prospect in a Cluttered World

Closer's Coffee

For Parts 1-3 of the Essential Selling Skills Bootcamp, click here. Telephone Prospecting. Subjects Covered. The Five Steps of Telephone Prospecting. Social Prospecting. Best Sales Prospecting Tools. The Reality of Telephone prospecting.

7 Ways to Run More Efficient Business Meetings

Zoominfo

If you’ve worked in business for any length of time, you’ve attended two very different types of meetings. First, there are effective business meetings, where employees share necessary information, collaborate efficiently, and develop next steps to solve their shared problems.

In the Race to Win More Customers, Sales Needs Digital Transformation

Salesforce users were surveyed about the forces shaping today's workplace. Discover the results and why investments in digital transformation and automation are pushing sales teams ahead.

The Cold Call and Cold Email: Part 1 of Predictable Revenue’s Outbound Sales Learnings from 2018

Predictable Revenue

For the topic of our first e-book, we decided to, well, start at the beginning: the cold and the cold email. The post The Cold Call and Cold Email: Part 1 of Predictable Revenue’s Outbound Sales Learnings from 2018 appeared first on Predictable Revenue. B2B Blog Book Cold Calling Lead Generation Sales Management

Importance of Face-to-Face Interaction

KO Advantage Group

I’m a huge fan of today’s technological devices, especially with how it’s helped run businesses smoother. I love how I can use my smartphone or laptop to get on a Zoom or Skype meeting. Despite this, though, I’m still a huge believer of face-to-face interactions.

Three Secret Sales Enablement Skills to Look for When Hiring

Mindtickle

*Editor’s Note: In this blog post, guest author and Global Sales Enablement Leader, Abby Vietor (click for LinkedIn profile), shares the three skills most sales enablement leaders should look for when hiring for their team. Three Secret Sales Enablement Skills to Look for When Hiring.

10 TED Talks Every Sales Professional Needs to Watch

Funnel Clarity

One of the easiest ways salespeople can advance their careers and personal development is to always be learning – whether something new or reinforce existing knowledge.

Sales Training Playbook by Lessonl

A step-by-step guide for building a comprehensive training playbook for your sales team.

18 essential sales KPIs: What to measure and how to track everything

Close.io

If you want to scale your sales team, grow your revenue, and beat out the competition, there’s no question you need to understand data. All the best sales teams in the world run on data. Unfortunately, almost all of them make the same critical mistake.

Churn 62

TACTICs For Managing Difficult Negotiations

Sales Readiness Group

Managing difficult negotiations is not easy, the TACTIC model can help you deal and communicate with a manipulative sales negotiator. Selling Skills Negotiating

PODCAST 58: Evolution of Scaling a Business and Shaping the Future of Modern Organization w/ Jake Dunlap

Sales Hacker

This week on the Sales Hacker podcast, we speak with Jake Dunlap , Founder and CEO of Skaled. Skaled is a modern sales-consulting firm that helps companies implement best in class sales and marketing processes and technology.

What Is Your Content Strategy?

Selling Energy

Communicating is a large part of selling and we’re often told to be “on message” and consistent when we’re speaking with prospects and customers. The same principles apply to marketing and our online presence, which is the basis for content strategy.

Fulfilling Today's (Changing) eLearning Needs

Speaker: Bryan Marriott, President, P1 Learning

eLearning cannot be a “one size fits all” proposition. It’s not enough to post 1,000+ courses and leave training up to chance. Join Bryan Marriott, President of P1 Learning, as he walks through the process of identifying learner needs, and then delivering training that specifically addresses those needs – in a short, effective, and entertaining manner.

Time Management Tips from the Sales Pros - Part 2 of 3 (VIDEO)

The Center for Sales Strategy

Today, I'm sharing part 2 of this 3-part series on time management. The first topic I touched on was distractions and helping to identify your own distractions to minimize those that are costing you the most productivity in the workplace.

How to Succeed at Selling in a Crowded Market [Podcast]

Sandler Training

Troy Elmore, Sandler trainer, shows you how to succeed with the attitudes, behaviors, and techniques needed to be more successful at dealing with the competition and selling a crowded marketplace. Get the best practices collected from around the world. Listen Time: 21 Minutes. Sales Process

Let’s Talk Sales! Interview with Craig Elias – Episode 153

criteria for success

This episode's featured guest is Craig Elias. Craig is Canada’s #1 B2B sales expert, according to LinkedIn. He’s a speaker, trainer, advisor, and mentor at SHiFT Selling, Inc. He also co-authored SHiFT! Harness the Trigger Events that Turn Prospects into Customers with previous Let’s Talk Sales!