Mon.Jun 18, 2018

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A Customer Culture Story

Altify

I want to tell you a story about how investing time to learn about the person behind the buyer helped me in a very large sale. It was April 2015 and I participated in a Deal Review – at Altify , we call it an Opportunity Test and Improve – for a multi-million dollar deal with a Fortune 500 company. I will call this company XCo. The purpose of the Deal Review was to assess where we were in the sale, help the seller to identify risks and vulnerabilities, and come up with a plan of action to mitig

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The Product Leader?s Secret Weapon: The Win-Loss Call

SBI Growth

Jeff Bezos is famous for his “customers come first” philosophy. In a world where choices are ample, and the customer rules, Bezos has done amazingly well putting the customer first. He has developed a systematic way to understand and anticipate.

Customer 205
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Become Comfortable being Professionally Uncomfortable

Babette Ten Haken

Today, let’s you and I have a chat about why it’s important for some of you to become comfortable being professionally uncomfortable. Think about it. Are you comfortable being professionally uncomfortable, or not? Regardless of your professional discipline, your level of education or your current job function, you either crave comfort or target discomfort, in some way.

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The Latest Data Shows That Sales Managers Are Even Worse Than I Thought

Understanding the Sales Force

When you watch the news these days, it seems like all you hear is Russia, Immigration, North Korea, FBI, DOJ, liars and leakers, and the latest celebrities to be disgraced by their behavior. You would think there wasn't anything else going on! You might be having a similar experience with my recent articles as I have been sharing lots of data about salespeople - to the degree where you might think that nothing else matters.

Data 203
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The New GTM Playbook: 18 Ways to Future-Proof Your Sales Team

Longer sales cycles. Increasingly discerning buyers. More meetings. Intensifying competition. Economic uncertainty. Go-to-market teams of every size, in every industry, are grappling with these challenges firsthand. Thankfully, there’s an answer. We’ve developed an entirely new way for GTM leaders to identify and execute proven, data-driven strategies that drive revenue.

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Data Proves Sales Coaching is Weak

Score More Sales

After reading a recent post from Dave Kurlan about The Latest Data Shows that Sales Managers Are Even Worse Than I Thought made me want to immediately publish a plea to company leaders and heads of sales to enable sales managers to do more and better coaching. Using research from 9,000 sales managers and their sales teams, the findings are grim.

Coaching 161

More Trending

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The Ultimate List of Sales Discovery Call Questions

Hubspot Sales

Closing calls are sexy. They’re the calls where a deal gets moved across the line, contracts get signed, and you earn your commission checks. But closing calls are a bit of a fait accompli. Depending on who you sell to and what you sell, you could have already spent 10 to 20 hours with your prospect. You should have a good idea of whether the deal will close and for how much.

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Sales Benchmarks: The 30/50 rule for cold emailing & cold calling

Close.io

One of the hardest things about being a sales rep is knowing if you’re doing a good enough job. But what is “good enough?” You might feel like you’re crushing it with your cold email campaigns only to find out your competition is getting double your response rate. In sales, knowledge is power. And while you might not be able to get your competition’s exact metrics, knowing industry benchmarks can tell you where your sales efforts are working, and where they’re lacking and need your attention.

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You Don?t Have to Memorize Your Entire Presentation ? Just These 5 Things

Julie Hanson

So you’ve gotten your new deck, perhaps some talking points, or even a full script. You may even have seen another team member deliver the pitch or presentation. Now the challenge you’re facing is not quite the magnitude facing Hamlet, but it can feel quite daunting: To memorize…or not to memorize? Many salespeople tell me they don’t want to memorize their pitch because they want it to be more conversational and fear sounding canned or phony.

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My Trick For Writing Emails 8x Faster That 99% Of People Haven't Tried

Hubspot Sales

What if I told you it's possible to write emails at 8x the speed? Well, believe it or not, it is. Yet 99% of people haven't realized how to do it. And that makes me sad. because it takes only 60 seconds to set up. First, understand these two basic facts: The average person types at 40 WPM. The average person reads at 300 WPM. In other words, the average person can read roughly eight times faster than they can type.

Guarantee 105
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Supercharge Your Sales: 5 Steps to Effortless Selling

Sales teams often lose precious time hunting for updated sales materials, while marketing struggles to keep these assets accessible and current. It's not just about managing; it's about seamlessly finding, presenting, and sharing critical sales content. All of this takes place within an intuitive, unified platform. Dive into Showell's groundbreaking content management realm.

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11 Surefire Ways to Shorten Your Sales Cycle

Gong.io

Sales influencers have hypothesized about every phase of the sales cycle. They’ve come up with lots of tips and tricks over the years, mostly based on personal experience. But none of those influencers had access to the AI-driven analytics we use here at Gong.io. They tell us exactly what works and what doesn’t on sales calls. Our team of data scientists has analyzed more than 1,000,000 recorded sales calls.

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The Sales Pipeline is More Important Than Sales Activity

The Center for Sales Strategy

It seems like every sales manager I have talked to lately wants to talk about activity and how to enforce minimum activity expectations. It took a few of these conversations before a simple truth became obvious to me: Pipeline is way more important than activity.

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Your Emails Are Bad. Here?s 4 Reasons?Why.

LeadIQ

By: Ryan O’Hara. Confession time?—?I haven’t always been amazing at writing emails. “But…but…but…Ryan, this can not be! You’re a humble genius. MX records look to you for direction”. I know it might seem like they are my little humble brag, but the truth is I’m just a guy who spent a lot of time email prospecting. Through trial and error, I’ve learned a few things along the way.

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5 Ways to Make Data Actionable With LevelEleven

LevelEleven

If you’re like many sales leaders, you’ve experienced the challenge of having too much data in too many places. A combination of Salesforce reports, dashboards, spreadsheets, as well as other sales software programs can make it nearly impossible to extract the critical information necessary to take action. With LevelEleven, your critical sales metrics are tracked and available directly in Salesforce, consolidating the data you track, giving you the insights you need to make decisions

Data 72
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3 Sizzling Ways to Warm up Cold Calls

Even in today’s data-driven sales world, cold calling remains a fact of life for many go-to-market professionals. Fortunately, today’s sales leaders have a crucial advantage over their predecessors: market intelligence and outreach platforms that can warm up virtually any introduction.

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How to Spend the First 30 and Last 30 Minutes of Your Workday

Janek Performance Group

We’ve all been there – the 6:30 am wakeups to prepare yourself and the household for work and school, a hundred things running through our minds as we rush off to the office. With so many distractions and more waiting to ambush us at the office, sometimes it’s just enough to grab coffee before sitting into the task deluge waiting at our desk. But there’s a better way to start our workday mornings.

How To 63
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Sales Benchmarks: The 30/50 rule for cold emailing & cold calling

Close

One of the hardest things about being a sales rep is knowing if you’re doing a good enough job. But what is “good enough?” You might feel like you’re crushing it with your cold email campaigns only to find out your competition is getting double your response rate.

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Storyboard Sales Play #3: Market Intelligence & Trends

SalesforLife

For our third sales play (see [link] & Storyboard Sales Play #2 – “Stack Ranking” ), I recommend you bring the knowledge level to Pontification. The goal here is to present the prospective customer with a crystal ball view into the future. Showcase where the market is moving and provide ideas on futuristic trends that they need to be concerned with or focused on.

Trends 57
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New Sales Methodology? Here?s How to Retune Your Sales Training Program

BrainShark

New sales methodology adoption is one of four common transformation scenarios that sales enablement leaders must face.

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Redefining the CDP: 8 Data-Driven Designs for Successful Customer Journeys

In this guide, discover 8 use cases for how a customer data platform can tackle common challenges faced by marketing, commerce, service, and sales teams. With helpful diagrams and simple explanations in each use case, see how Salesforce’s CDP, Data Cloud for Marketing, powers personalized, real-time experiences across marketing, with capabilities that include: Optimizing ad spend Powering dynamic website content Increasing upselling and cross-selling Resolving service cases with marketing data B

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You can now use an electronic signature in a Google Doc

PandaDoc

Google Docs is a commonly widespread tool used by thousands of people every day. This shouldn’t come as a surprise, as Google Docs is super easy to work with and to understand. It also makes for a great collaboration tool too! Originally, Google Docs was created to help you work with documents from writing to editing and beyond. But now times have changed and today there are many more actions we can take inside the tool.

Google 58
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Abandoning Excellence

Partners in Excellence

Sometimes, I reflect on the “good old days.” Things were certainly different, I do think at a macro level things are far better than whatever our image of the good old days were. At the same time, I do see areas where we seem to be “settling” for levels of performance or excellence that are far lower than what we expected as standards of performance years.

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11 Surefire Ways to Shorten Your Sales Cycle

Gong.io

Sales influencers have hypothesized about every phase of the sales cycle. They’ve come up with lots of tips and tricks over the years, mostly based on personal experience. But none of those influencers had access to the AI-driven analytics we use here at Gong.io. They tell us exactly what works and what doesn’t on sales calls. Our team of data scientists has analyzed more than 1,000,000 recorded sales calls.prospect with an objection.

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How to Achieve an Immediate 33 Percent Boost in Sales Revenue

Selling Power

If you can simply get everyone on your sales team to become just 10 percent better, it will lead to an increase in revenue of 33 percent.

Revenue 52
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Outrun Your Competition: Best Practices for Accelerating Sales Processes

Longer sales cycles. Larger buying committees. Slow-moving compliance reviews. Every go-to-market team knows the frustrations that come from a drawn-out sales process. How can you speed it up? By building a modern GTM motion that uses data, automation, and proven best practices to unlock insights, engage customers, and win faster.

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TSE 855: TSE Hustler’s League-“Think About The Prospect”

Sales Evangelist

Want to change the way you sell? Think about the prospect. Seek one individual you can help every day, and it will change the way you operate. Today on The Sales Evangelist Hustler’s League, we discuss how to empathize with your prospect and put yourself in his shoes. By doing so, you’ll add value and […] The post TSE 855: TSE Hustler’s League-“Think About The Prospect” appeared first on The Sales Evangelist.

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How to Achieve an Immediate 33 Percent Boost in Sales Revenue

Selling Power

If you can simply get everyone on your sales team to become just 10 percent better, it will lead to an increase in revenue of 33 percent.

Revenue 48
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TSE 856: How To Use Intent-Based Marketing & LeadSift To Eliminate “Cold Outreach”

Sales Evangelist

Outbound prospecting is a vital part of every sales process, but when it’s based on static data, it’s bound to fail. Static data might help you find the right person, but they might not be a valid prospect. Intent-based marketing can help you eliminate cold outreach and improve your outbound process. Today on The Sales […] The post TSE 856: How To Use Intent-Based Marketing & LeadSift To Eliminate “Cold Outreach” appeared first on The Sales Evangelist.

Intent 40
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Management That Matters

Selling Energy

Everyone makes mistakes, regardless of their experience or status. I found it interesting to read a recent article in which Bill Gates admits to a gaffe he made during the early days of Microsoft. Although his coding skills were excellent, he hadn’t mastered project management and one of his projects was delivered two weeks late!

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Salesforce’s 8th State of Marketing Report

Discover today’s biggest marketing trends in the 8th edition of Salesforce’s “State of Marketing” report. Salesforce surveyed 6,000 marketing leaders worldwide to discover how marketers are: Embracing AI to operate more efficiently Removing silos and leveraging AI to enhance the customer experience Innovating to meet evolving customer needs Preparing for the retirement of third-party cookies By submitting this form, you agree to have your contact information, including email, passed on to the sp

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TSE 857: Use Hunter.io To Connect With Just About ANYONE!

Sales Evangelist

It’s impossible to sell if you can’t ever connect with a human. Sales reps often spend their days talking to voicemails and deleting undeliverable emails. But what if I could give you a tool to allow you to connect with just about anyone? Today on The Sales Evangelist, we’ll talk about Hunter.io, and the power […] The post TSE 857: Use Hunter.io To Connect With Just About ANYONE!

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Artificial Intelligence in Sales is Not the SDR Apocalypse

ExecVision

In 1966, Time Magazine said “Remote shopping, while entirely feasible, will flop.”. Thought leaders in Sales love to put out content surrounding the future of sales like they’re Nostradamus. The hottest topic? The impending doomsday for SDRs, because they’ll be replaced by artificial intelligence. Every time a new tool like Google Duplex is announced, the sales world turns into a frenzied mess.

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TSE 858-Three Things You Should Remember When Creating a Referral Program

Sales Evangelist

Many companies stumble blindly when they are creating a referral plan. Referrals can pay dividends for companies, but it’s important for companies to have a plan when designing a referral plan. On today’s episode of The Sales Evangelist, Jay Gibb of CloudSponge shares insights about creating a referral plan and discusses some of the mistakes […] The post TSE 858-Three Things You Should Remember When Creating a Referral Program appeared first on The Sales Evangelist.