Wed.Apr 11, 2018

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Customer Service By the Bucketful

The Sales Heretic

James Saucedo isn’t a salesperson. But most salespeople could learn a thing or two from him. James drives a shuttle van for the Courtyard by Marriott hotel in Austin, Texas. I had the pleasure of riding in his van when I flew into Austin not long ago. Just before he pulled the van away from [.].

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The Ultimate Guide to Hiring the Best B2B Sales Reps

Zoominfo

Whether you’re a hiring manager, sales leader, or the CEO of a company, you know it can be difficult to identify and hire top sales talent. Although an intensive interview process can help you weed out unqualified applicants, you never really know how well a candidate is going to perform until a few weeks or even months into the job. Hiring the right people can directly impact your company’s overall success and revenue.

Hiring 178
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The Crucial Role of Marketing Campaigns in Market Expansion

SBI Growth

Today’s show focuses on capturing the attention of customers and prospects through campaign strategy and planning. Our expert guest is Randolph Carter, the VP of Marketing in North America for Rentokil. Rentokil-Steritech represents the North American division of Rentokil, one.

Campaigns 166
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Sales Hiring Questions to Hire Better Reps

Zoominfo

Whether you’re a hiring manager, sales leader, or the CEO of a company, you know it can be difficult to identify and hire top sales talent. Although an intensive interview process can help you weed out unqualified applicants, you never really know how well a candidate is going to perform until a few weeks or even months into the job. Hiring the right people can directly impact your company’s overall success and revenue.

Hiring 138
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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Is Sales a Solo Activity or a Team Sport?

The Sales Hunter

Are you the lone wolf at your company or are you the first one to sign up to help organize the 3-legged sack race at the company picnic? Sales is emotional and don’t say it’s not. We all have found ourselves screaming loudly after closing a big sale and gnashing our teeth when the “stupid customer” doesn’t agree to the sale.

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The Right Cadence Creates a New Lead with a $1 Billion Healthcare System

Pointclear

One of PointClear’s business development representatives, working on behalf of a global software company, made 11 touches (calls, voicemails and emails) and his persistence paid off. He landed a huge lead for our client (with a $1 billion company). The timing and number and type of touches makes up what is called a cadence, which must be carefully orchestrated.

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Improve Your Win Rate and Shorten Your Sales Cycle by Doing This

Understanding the Sales Force

In September I wrote this article on the difference between asking good, tough and great questions. I included examples all three types of question in the article. There is also a proper sequence: Good question. Tough Question. Great question. You will get immediate feedback on how effective your questions are: Your prospects will say, "Good question" when you ask one.

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Episode #061: The Introvert’s Edge with Matthew Pollard

Jeff Shore

In This Episode of The Buyer’s Mind with Jeff Shore: Matthew Pollard, an introvert, deliberates with Jeff, an introvert, about who has the advantage in a sales situation. As a sales professional, who do you think has the edge? An extrovert or an introvert? Everyone brings something to the table when it comes to their sales ability. But just because you’re quiet or introverted, doesn’t mean that you can’t or won’t be successful.

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60 Sensory Words and Phrases to Spice Up Your Sales Pitch in 2018

Hubspot Sales

Sensory Words. See. Picture. Appear. Outlook. Sound. Hear. Mention. Feel. Grasp. Firm. Pressure. People have a preference for one of three primary senses in their communication: Sight, sound, or feeling. These innate biases make them more respond more favorably to visual, auditory, or kinesthetic language. Speaking your prospect's preferred language facilitates rapport building, making you easier to trust.

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Sales & Marketing Alignment: How to Synergize for Success

Speaker: Carlos Hidalgo, Co-Founder & CEO of Digital Exhaust, Author, International Keynote & TEDx Speaker

Recent research shows that only 50% of B2B organizations state that they have good alignment between their marketing and sales teams. This lack of alignment tremendously impacts the ability to meet business goals, and is a limiting factor for building and maintaining customer relationships. While many B2B organizations continue to struggle with aligning their marketing and sales teams, they can take practical steps to unify both teams and simplify their overall approach.

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How to Use Merchandising to Become Your Retailer's Favorite Supplier [Podcast]

Repsly

At the latest Repsly Power Hour, I was chatting with someone from one of the country's fastest-growing breweries. When I asked him about the brand's plans for 2018, he told me they were set on becoming their distributors' and retailers' favorite brewery to work with. Whether you make beer, snacks, makeup - no matter what your brand sells - if you sell through retail this is one of the best goals your brand can strive for.

Retail 88
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Hiring for sales in a product-led world

Openview

Editor’s Note: This article first appeared on the Intercom blog here. Founders make natural salespeople. So much of what they do, particularly fundraising, is selling. They’re the first and best salesperson your company will ever have. But even if you have a great product, there will come a point where you simply need to build out a sales function.

Hiring 82
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Top Sales Prospecting Challenges

RAIN Group

Challenges abound when it comes to sales prospecting. From targeting and using the right outreach methods to maintaining motivation and energy, there are plenty of ways to outbound prospect and fail. Download: 5 Sales Prospecting Myths Debunked. For our Top Performance in Sales Prospecting research, we asked 489 sellers who outbound prospect about the biggest prospecting issues they face.

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Here’s what you need to know to transform your pipeline

Membrain

Sometimes, the way you begin a thing determines how you will end it. Nowhere is this more true than in the sales pipeline, where how an opportunity comes in at the front end, can make or break the revenue that pops out at the other end.

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Streamlining Salesforce for Maximum Impact: A People-Focused Pocket Guide

Step inside the world of Salesforce consulting, stripped of fluff and jargon. Our guide provides a detailed exploration of five key success criteria, complete with actionable steps for immediate implementation. Elevate your Salesforce investment with insights on goal setting, system design, core object utilization, user adoption, and crafting a system tailored to your needs.

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Can You Have Character…and Be in Sales?

Pipeliner

As a young salesperson, my job included prospecting by pounding those phones, day after day. My colleagues and myself spent hours on the phone hoping to get a meeting. On one particular day, I happened to walk into a colleague’s office and heard him saying on the phone, “I’m calling you regarding the XYZ even you’re attending. This i urgent. Please return my call as soon as possible.”.

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People > Processes: A Conversation with Danielle Pata, Account Executive at Marketo

Costello

We’ve been on a roll with our People > Process articles lately! Once the word got out that we were in search of rockstar sales professionals and leaders to highlight in our series, we’ve had the privilege of speaking with many incredibly talented individuals. A few of our latest conversations have included the likes of Russell Van Leuven , Sr. Director of Sales at DiscoverOrg, Ally Brettnacher , Senior Account Executive at Sigstr, and Simon Mutlu , Large Enterprise Accounts at Slack.

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Does How You Sell(Market) Represent Your Company Well?

Partners in Excellence

Customer experience is increasingly a key differentiator in acquiring and retaining customers. But, too often, we look at customer experience in a very narrow way, we think of it as their experience in using our products, after they have purchased them. The customer experience begins begins long before the first purchase a customer makes. Of course we know the reputation of our company, products, and solutions is important and influences them.

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The Secret to Closing More Sales

Paul Cherry's Top Sales Techniques

The BANT Acronym OK, maybe it’s not such a secret, because it’s been around 50 years — yet it amazes me how many of us try to sell, persuade, or close without first qualifying the opportunity using BANT with our customers. Understand what the customer’s BUDGET is Understand what the customer’s level of AUTHORITY is Understand what the customer’s NEEDS are Understand the customer’s TIMING When you understand the BANT, you’re ready to close more sales.

Closing 66
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How to Improve Email Deliverability and Optimize Each Send

Learn how to optimize email deliverability and drive greater email ROI. What lands your email in the customer’s inbox? Understanding those factors, otherwise known as email deliverability, is critical to getting the most return on your campaign investments. But the “rules” around which factors land you in the spam folder aren’t always easy to keep up with.

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5 Great Responses to Price Objections

Growbots

“Your price is too high!”. If salespeople got a dime for every time they heard that, they wouldn’t need a job in sales. But there’s no need to panic when you hear a price objection. In fact, a price objection can actually be good news — it may mean the buyer is serious about making a purchase and is just trying to negotiate a lower price. We’ve learned at Straight North that there are a number of ways to respond to price objections.

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3 Ways to Leverage Cadences as a Full-Cycle Sales Rep

SalesLoft

Regardless of your deal size or role within the sales organization, using well-defined sales cadences makes prospecting more efficient and effective. One of our own Account Executives, Brett Lange, is sharing the 3 ways to leverage cadences as a full-cycle sales rep in this sales tips video. In his role, Brett’s activities vary widely. Daily responsibilities can be anything from sourcing pipeline to maintaining customer relationships.

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#1 Reason Why Your First Sales Appointment Went Downhill Fast and 3 Ways to Avoid

The Center for Sales Strategy

Have you ever met with a prospect for the first time and felt like the entire conversation was like pulling teeth? Maybe they took a bunch of "Oh I need to get that," phone calls or answered some urgent emails while you were waiting to ask your next question. Maybe you had to have your meeting on the phone, and you could sense the person you were meeting with was distracted and not focused during the little time you had.

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Online Courses vs Membership Sites: What Should You Create?

Sell Courses Online

The post Online Courses vs Membership Sites: What Should You Create? appeared first on Sell Courses Online. If you have some experience with online marketing, you must have heard about membership sites and online courses. They are two of the most popular ways of monetizing your expertise online. Even though they both are digital products and are similar in a few ways, they are two very different business models.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Sales Team Motivation #1

Pipeliner

Information hits sales managers from all sides on the subject of creating high-performance sales teams. Provide constant feedback, hire the right people, incentive programs, create compensation plans that drive behavior…the list goes on and on. Given these endless choices, it can be hard for sales managers to figure out where exactly to focus their attention.

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This Motivational Sales Speech Will Get You Fired Up!

Marc Wayshak

Want to hear a motivational sales speech that will get you fired up about your selling career—and teach you how to beat your goals in sales? Check it out. The post This Motivational Sales Speech Will Get You Fired Up! appeared first on Sales Speaker Marc Wayshak.

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The Gap Analysis Between Your Best Salespeople and the Rest

Anthony Cole Training

How does your sales team compare to others around the world and in your industry? Click HERE for a free analysis.

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What’s the best Salesforce alternative? Why (most) startups should NOT use Salesforce

Close

One of the most common questions Steli’s been fielding from startup founders for years, is “should we use Salesforce?” Now, as a sales CRM ourselves, our answer is undoubtedly biased, but because we’ve become so well-known as one of the best Salesforce alternatives on the market, we’re very clear.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Improve Sales’ Performance By Transitioning to Away from Feature-based Selling

Mindtickle

Organizations are always looking for ways to improve sales’ performance. It used to be sufficient to sell the with pointing out features and benefits. Today’s buyers expect salespeople to understand their business and guide them to solutions that target their specific challenges. The best way to do this is by focusing on value. Research by the Rain Group found that companies that drive value have 9% higher win rates than all others.

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Increasing High-impact Behavior with Peak Performance Mindset Training

Selling Power

One of the keys to sales growth and a peak performance mindset is to identify (and continually implement) high-impact behaviors; and it is not just for the management team.

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Improve Sales’ Performance By Transitioning to Away from Feature-based Selling

Mindtickle

Organizations are always looking for ways to improve sales’ performance. It used to be sufficient to sell the with pointing out features and benefits. Today’s buyers expect salespeople to understand their business and guide them to solutions that target their specific challenges. The best way to do this is by focusing on value. Research by the Rain Group found that companies that drive value have 9% higher win rates than all others.