Fri.May 10, 2019

Executing a World-Class Customer Experience

Sales Benchmark Index

In a previous article, SBI explained the importance of CMOs taking ownership of the Customer Life Cycle. If you already agree with its importance, your next two questions are likely: “What does great look like?” ” “How do I deliver it?” ” While there are.

Sales Leadership Requires Being Authentic and Transparent

The Sales Hunter

You can’t just run and hide. You can’t exhibit one style on Monday and then be a completely different person on Tuesday. The days of faking it are over. We’ve all read stories and seen companies falsely live out their mission statement. News flash!

How to Write a Marketing Plan in Six Easy Steps

Sales and Marketing Management

Author: Lonny Kocina A well-executed marketing plan is like a GPS. It guides your customers into your sales process. Done right, your marketing should result in more leads, higher sales and a stronger brand.

Begin With The End In Mind

Partners in Excellence

Stephen Covey’s famous 2nd Habit is: “Begin with the end in mind!” ” It’s great advice for most things, but stunning advice as we think about our deal/opportunity strategies. Sadly, too few sales people leverage this habit/principle effectively.

Why Conversational AI Is Key to Customer Service in the Customer Experience Era

In today’s hyper-competitive market, every business must become a customer experience-first business. Customer satisfaction has become more important than price or any individual feature. Read the new Tractica white paper to learn how important conversational AI is to your CX strategy.

Ignoring this Management Task Will Cost You Dearly | Sales Strategies

Engage Selling

???????????????A good sales organization centres around a good sales coach. In fact, coaching is what drives top performance in sales teams.

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Inputs, Outputs, and Getting What You Want

Anthony Iannarino

Let’s assume your goal is to make more money. If your focus is on making more money, the input might be for you to do everything in your power to acquire more money, followed by behaviors that repel money from you.

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Weekly Roundup: Conducting Killer Pipeline Reviews + More

The Center for Sales Strategy

- MOTIVATION -. ALL PROGRESS TAKES PLACE OUTSIDE THE COMFORT ZONE". MICHAEL JOHN BOBAK. AROUND THE WEB -. > > Conducting Killer Pipeline Reviews Your Salespeople Will Thank You For — Sales Hacker.

Hyperbolic Discounting: How to Use This Psychological Bias to Sell More

Hubspot Sales

Monday morning. I'm groggy, tired, and in dire need of coffee. It's time to make the first decision of the day: Should I make coffee at home or buy a coffee? As I'm weighing my two options, my phone lights up with a notification -- it's from Starbucks. Limited time!

5 messaging differences between a savvy salesperson and a serial spammer

Nutshell

When your sales emails are focused only on what you want, you’re not selling—you’re spamming. That’s a problem, because once a potential buyer identifies you as a spammer, any chance you had of building a fruitful sales relationship has scattered to the wind. Ideally, you want to present yourself in sales emails as a trusted advisor who has taken the time to understand your prospects’ specific needs.

How to Level Up Your Marketing Strategy with Video

Building brand awareness and acquiring customers is never easy, but how can you improve your marketing strategy with limited resources? Vidyard has you covered with their 3-in-1 guide on how to use video across your marketing efforts without breaking the bank.

What Happens When You Have Salespeople Who Care?

Pipeliner

Sales organizations are often challenged to be successful. They craft a strategically brilliant sales plan that would make the pundits proud.

How to Deal with a Failure

Go for No!

You tried (business venture, project, idea, etc.) and failed. Now what? Here is a quick Q & A of things that might be on your mind during this time and how we suggest in dealing with them. What exactly are our qualifications for writing the answers?

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Collaboration is The Key For A Mutually Beneficial Agreement

The Accidental Negotiator

Your goal has to be to get on track towards a mutually beneficial agreement Image Credit: AnitaB.org. So here’s a question for you negotiator: just exactly what is a mutually beneficial agreement?

Adaptive Insights Empowers Field Reps with Value Selling Tools and Gets More Prospects to Say “Yes!”

Smart Selling Tools

Adaptive Insights Empowers Field Reps with Value Selling Tools and Gets More Prospects to Say “Yes!”

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4 Steps to Developing Your Customer Care Strategy

The quality of a customer care strategy can make or break a company, but simply resolving a customer service issue or complaint is no longer enough. Learn the 4 steps that address the major points you need to consider when building a customer care roadmap.

Assertive Versus Aggressive: Perfect Your Sales Pitch

LevelEleven

If you’re in sales, asking questions is a large part of your daily duties. Questions are arguably the most important tool in a salesperson’s arsenal.

SalesLoft Review, Features and Pricing

InsideSales.com

If you’re interested in finding out everything you need to know about SalesLoft, one of the leading sales engagement software in the industry, then read on, and check out our review here.

Bringing Value to the Table

Selling Energy

When you’re meeting with a prospect ask yourself this question: "If I had 30 minutes with the most important person in this organization, what would that person want me to show them?”. Selling Performance

Underrated Link Building Tactics that Work Surprisingly Well

Smooth Sale

Attract the Right Job or Clientele: Note: Oscar Florea, PR Specialist, Spiralytics provides today’s guest blog, Underrated Link Building Tactics that work surprisingly well. Oscar Florea is Spiralytics’ “wisest” Online PR Specialist.

Moving the Sales Performance Bell Curve

A blueprint for turning average performers into top reps.

Six Sales Mistakes Guaranteed To Kill The Sale

Women Sales Pros

When it comes to mastering the art of sales, sometimes it can be more important to understand what not to do when trying to get the sale. Sales is one business where you cannot fake success. Your numbers, your goals and your bottom line results will always reveal your sales skills or lack there of! You can learn a lot from watching what sales professionals do to get the sale, but even more so from what they don’t do. You’ll learn what not to do so you don’t lose the deal.

Let’s Talk Sales! Inspirational Quote by Michael Margolis – Episode 150

criteria for success

Today's quote from Michael Margolis is about the transformative power of storytelling. Read on to learn more about this week's Let's Talk Sales inspiration! Michael Margolis Quote This month's theme highlights the importance of storytelling in sales! And today's quote is from Michael Margolis. Michael is an author, professional storyteller and trainer. He said: "The [ ] The post Let’s Talk Sales!

Three Simple Steps to Account-Based Selling…Not Just for Account Managers

Braveheart Sales

In the world of selling, I am a die-hard hunter. I love the thrill of finding some new, exciting opportunity. I also love hearing about fresh, new issues, learning about others’ businesses and thinking about solutions to problems. In my desire to hunt, I have fallen victim to the belief that it is more noble to chase down and “kill” a new client than to work with existing ones. I admit it. I am easily distracted – thus I like the fun possibilities of what could be with a new opportunity.

How to Succeed at Creating Curbs on the Roadway [Podcast]

Sandler Training

This year, on Fridays, Dave talks about the attitude, behavior, and techniques of successful sales managers as he shares his thoughts on the 49 Sandler Rules for Sales Leaders. LIsten Time: 7 Minutes. Management & Leadership

In the Race to Win More Customers, Sales Needs Digital Transformation

Salesforce users were surveyed about the forces shaping today's workplace. Discover the results and why investments in digital transformation and automation are pushing sales teams ahead.

Call Coaching is Not a One-and-Done: What Other Experts Get Wrong

ExecVision

I recently read an article from another sales software organization which claims you’ll see a miraculous turnaround in just 60 days after ONE great coaching session with a rep. It’s utterly preposterous. 30+ years of research on how adults learn discredits the above claim. It’s fake news. Rep behavior change doesn’t happen overnight. Think about your own experience as a revenue leader. Is this what effective coaching looks like?

Your Audience Don’t Deserve You

Eyeful Presentations

You’ve sweated long and hard over your presentation. You’ve convinced yourself that the hours of preparation, rehearsal and anxiety attacks were going to be worth it. Visions of a standing ovation kept you going. And then the reality of your audience kicks in. They’re restless, bored and apathetic. They don’t seem to care…and now you don’t either. It’s a waste of everyone’s time. You’re better than this – #PresentBetter.

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Selling to FinTech: 10 Insider Tips for Getting Noticed

Sales Hacker

A lot of my SaaS pals often ask me what is the best way to sell into FinTech companies. But honestly, it’s not rocket science. These 10 tips will give you a leg up when you are reaching out to people in roles like mine at companies like OnDeck. 10 Tips for Selling to FinTech.