3 Reasons why Post Sale Execution Experience Succeeds or Fails
Babette Ten Haken
MARCH 6, 2019
Post sale execution experience makes or breaks customer experiences. Why jeopardize customer loyalty, success and retention by making assumptions about what happens next? When, in fact, nothing is happening, at all. Or worse, something in-between. First, when introducing new products and services to existing customers, details and nuances get lost in transition.
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