Sun.Jun 21, 2020

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Customer experience management – sustaining symbiotic value

Membrain

Client loyalty can eventually span a lifetime, but to make it more attainable, we should take it one step at a time. Whatever situation we’re in, good or bad, we must ask ourselves what we refer to as the Loyalty Question: “What am I doing right now that will make the customer come back the next time they need what we sell?” It’s not about a lifetime.

Customer 121
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Why Are Your Sales Not Growing?

Anthony Iannarino

Some factors lead to stalled or declining sales. They are known, as are the remedies that would result in increased sales. Only those willing to acknowledge the root causes of poor sales results and changing their actions have any hope of turning things around. Too Few Opportunities. Like it or not, the first reason your sales are not growing is that you are not creating enough new opportunities to generate incremental growth.

eBook 113
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Sales People Need To Pay Their Way!

Partners in Excellence

Over the past several weeks, I’ve gotten into a number of discussions about the “economics of selling.” They’ve covered the gamut from rationalizing what we spend on sales and sales people, affordability and how much we can invest, to optimizing the investment we make in sales, assuring we get return on those investments. In one conversation, a statement struck me, “Sales people have to pay their own way.” All of a sudden, it struck me that the reality is sale

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The Coaching Effect

Pipeliner

Bill Eckstrom’s primary passion is growth – especially how coaches and leaders impact the growth and performance of individuals and teams. This passion inspired Bill to launch the EcSell Institute, a research-based organization that works with leaders internationally to help them better understand, measure, and elevate coaching’s impact on performance.

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Sales & Marketing Alignment: How to Synergize for Success

Speaker: Carlos Hidalgo, Co-Founder & CEO of Digital Exhaust, Author, International Keynote & TEDx Speaker

Recent research shows that only 50% of B2B organizations state that they have good alignment between their marketing and sales teams. This lack of alignment tremendously impacts the ability to meet business goals, and is a limiting factor for building and maintaining customer relationships. While many B2B organizations continue to struggle with aligning their marketing and sales teams, they can take practical steps to unify both teams and simplify their overall approach.

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TSE 1306: How To Lead A Team of SDRs and BDRs During Challenging Times

Sales Evangelist

How To Lead A Team of SDRs and BDRs During Challenging Times These recent times have been tough for sales leaders. There’s a lot to be done, but if you have a team of SDRs and BDRs in these challenging times, you can still guide them toward success. Let’s talk about that in this episode. Asa Hochhauser has been in sales for 15 years primarily leading startups, both as an individual contributor and as a sales manager.