Sat.Jun 27, 2020

The Makings of a World-Class Customer Experience Program

Sales Benchmark Index

Customer Experience is no longer just a buzz word that companies can throw around. It has become a megatrend that demands a complete mindset shift in not only executive teams, but it also requires buy-in from the board in order.

How to Train Your B2B Salespeople

Anthony Iannarino

The following list of ideas about training salespeople is for those in B2B sales training or who aspire to train others. Many ideas come from my experience as a person being trained to sell, with a few coming from watching others, and more from my own experiences.

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Understand How to Thrive In Chaos


How to Embrace Chaos. Embracing chaos instead of running away from chaos involves changing the mindset that you have about it. When that “fight or flight” drive takes over, we have to be able to recognize that it’s our body responding to stress.

Avoid These Annoying Email Mistakes

Selling Energy

While working from home, you’re likely sending more emails than ever, so it’s crucial that you make the right impression with each and every one of them. If you don’t manage to come across as polite and genuine, your communications could be derailed by sounding too formal or too familiar.

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The Best Sales Forecasting Models for Weathering Your Goals

Every sales forecasting model has a different strength and predictability method. It’s recommended to test out which one is best for your team. This way, you’ll be able to further enhance – and optimize – your newly-developed pipeline. Your future sales forecast? Sunny skies (and success) are just ahead!

Communicating More Effectively For Sales


For years, we have been taught that we need to swim fast if we don’t want to get eaten by big fish.