3 Customer Service Secrets – True or False?
Mr. Inside Sales
NOVEMBER 3, 2019
When you have to call your cell phone company, do the following words describe your feelings? Dread Frustrated Anger Hope. If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Let’s clear up some myths about what it takes to hire or train outstanding customer service reps.
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