April, 2013

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59 Ways to Agree with Your Customer

The Sales Heretic

'Whether you’re building rapport with a new prospect, negotiating the fine points of a big contract or working to resolve a customer problem, one of the best things you can do with your buyer is to agree with them whenever possible. Agreeing with customers helps to reassure them that you’re actually on the same side, [.].

Customer 325
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Why Top Sales Reps Will Be Unemployed In 2 Years

SBI Growth

'Read on to learn if your Reps today are right for the future. This post is especially for HR Leaders and Business Partners in support of sales. Sales personnel will also benefit from the indicators of obsolescence. These are available in the downloadable tool: The 13 Symptoms of Sales Rep Obsolescence. The Problem: The buying environment has dramatically changed.

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How Focus will Make you Successful

Steven Rosen

'Do you have a secret formula for success? I wanted to talk to you about how you can be successful in any job do. I was fortunate to have been promoted into seven different roles over a five-year period, moving from a sales rep to a VP of Sales for three divisions. The problem was that I had no idea what I was doing in each of those successive new roles.

Promotion 303
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Flip the coin! Heads or Hearts?

Bernadette McClelland

'Flip the coin! Heads or Hearts? I had the pleasure of being interviewed this morning by Nick Psaila as part of his ‘Ordinary People doing Extraordinary Things’ series. Apart from being the founder of Upology, he is also the founder of the biggest wellness industry webinar ever to be assembled – Wellness Business Owners World Summit.

SME 287
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Streamlining Salesforce for Maximum Impact: A People-Focused Pocket Guide

Step inside the world of Salesforce consulting, stripped of fluff and jargon. Our guide provides a detailed exploration of five key success criteria, complete with actionable steps for immediate implementation. Elevate your Salesforce investment with insights on goal setting, system design, core object utilization, user adoption, and crafting a system tailored to your needs.

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Social Selling is Personalized Selling

No More Cold Calling

'Social selling is no longer optional for salespeople. The good news is it’s all about doing research and building relationships—and you already know how to do that. My colleague, Nancy Nardin, knows about every sales tool there is. However, as she once told me, “Unless a tool increases productivity, it’s a waste of time.” Great advice! Nancy understands that social-selling tools can’t replace personal conversations.

More Trending

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The Problem with Relationship Selling

The Sales Heretic

'The term “Relationship Selling” has become a cliché. Sales speakers and trainers throw the term around as if it’s a panacea for poor sales performance. There’s a problem with the cliché of relationship selling, though—prospects don’t actually want a relationship. That’s not what they’re there for. A relationship might develop, but that’s not their goal. [.].

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10 Qualities That Make A Super-Salesperson

MTD Sales Training

All salespeople are judged on the results they achieve. It’s no good making all the calls, completing all the paperwork and carrying out the essentials if the orders aren’t coming in and the margins. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Margin 296
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Sales Management Tip – Shift your Coaching Style

Steven Rosen

'Welcome back to another episode of Sale Management TV. Last week I have had a number of coaching sessions with sales managers and came across a reoccurring theme. As you know the goal of coaching is to put a sales rep on a path for improving a behavior, skill or competency which will have a positive impact on their performance. What I have seen is that managers do a really good job identifying or diagnosing areas for improvement.

Coaching 292
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Latest Research on Personality Assessments for Sales Selection

Understanding the Sales Force

'Understanding the Sales Force by Dave Kurlan Two articles caught my attention today. The first, 10 Traits of Successful Salespeople , was typical of the misinformation that often passes for must-read information: The data came from commission-only insurance salespeoplein just one company so it has limited application in other industries. The author says that some of the most successful salespeople share 10 personality traits but doesn''t say how many were in the study or how many shared the 10

Research 291
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How to Improve Email Deliverability and Optimize Each Send

Learn how to optimize email deliverability and drive greater email ROI. What lands your email in the customer’s inbox? Understanding those factors, otherwise known as email deliverability, is critical to getting the most return on your campaign investments. But the “rules” around which factors land you in the spam folder aren’t always easy to keep up with.

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3 Ways to Increase Revenues with CRM

Score More Sales

'There are SMB and mid-market sales organizations who have not embraced a cloud-based, customer relationship management system, better known as CRM or SCRM. The “S” stands for social, and indicates that a CRM system has the capability to interact with and bring in social media content right into customer and prospect records. It’s safe to say that there are millions of these businesses out there – from very small SMBs to smaller mid-sized businesses.

CRM 291
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3 A’s of Sales Success

The Pipeline

By Tibor Shanto – tibor.shanto@sellbetter.ca. People are always looking for the formula to sales success, so here’s the deal: there ain’t one! There are a number of things that when executed consistently will lead to more continuous and predictable success; those that tell you a otherwise are selling their book – there are no silver bullets – just work.

Account 296
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5 Ways to Measure if Your Sales Process is Working

SBI Growth

'You’ve invested in the technology. You’ve trained the entire sales organization. The sales process is finally out in the field. Will your efforts get the best possible return? Rolling out a new sales process is tough work. For Sales Operations, it’s one of the most important projects you’re responsible for. The risk is high because the money and time invested is significant.

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The Key Communication Skill To Improve Your Sales

MTD Sales Training

'We would all agree that communication skills are of paramount importance when any discussion on the attributes of salespeople are discussed. It’s a continuous journey where you will never reach. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Sales 283
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Setting your Goals on Success

Steven Rosen

'Welcome back. One of my old colleagues used to say that “The road to success for a sales manager is paved with potholes”. Today I would like to share with you the tips that have helped me become successful in my career. Tip #19 from Chapter 3 of 52 Sales Management Tips – The Sales Manager Success Guide is: Success is Achieving the Goals You Set for Yourself.

eBook 287
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Top 5 Reasons Why Salespeople Don't Qualify Effectively

Understanding the Sales Force

'Understanding the Sales Force by Dave Kurlan Last week I posted this article in reference to an Inc. Magazine article that was way off base about Consultative Selling. It led to a significant number of comments with one of them being this question: "Dave, in your opinion, with all the training that is available and has been delivered to sales people over the years, how come sales people still fail at executing an effective approach to qualifying a prospect.

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Six Directions for Growing Your Sales

The Sales Heretic

'How would you like two hours of free consulting with six of the smartest strategists in business? Do you think that would help you boost your sales? That’s what Michele Price was thinking when she brought together six of us for an episode of Breakthrough Business Strategies Radio so powerful, it was deemed a “Staff [.].

Twitter 266
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Using Social Media to “Prep” Customers for a Sale

The Pipeline

'The Pipeline Guest Post – Megan Totka. Social media websites are a great sales and marketing tool, there’s no denying it. I would venture to say that most companies have a presence on at least one social media site, and if they don’t, they should! Many companies are developing marketing campaigns that are design for both online and traditional marketing.

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Retail Tech: Empower Associates, Optimize CX, and Boost Productivity

Speaker: Andrew Regan, Managing Partner at BlueSeed Retail Ltd.

Did you know that 70% of new retail technology fails to deliver expected benefits and can often decrease customer value, service, and experience? With that in mind, how can we empower our store associates to leverage new technology to optimize the customer experience and boost productivity? This exclusive webinar with Andrew Regan will dive into strategies to empower retail associates for success with new technology.

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What Your Sales Manager Doesn’t Know

No More Cold Calling

'Is training your sales team a waste of time and money? Quite possibly. Did you know that adults forget 87 percent of what they learn without follow-up or reinforcement? Sales training is not an event; it’s a behavioral change. It takes time to learn new skills, practice those skills, and get comfortable applying them. Many sales leaders schedule training sessions, pat themselves on the back for investing in their teams, and consider their mission accomplished.

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This Subtle Shift Can Make A Real Difference In Negotiations

MTD Sales Training

'When it comes to negotiating, many salespeople worry about their ability to get the best price for their products while still offering the prospect the terms and conditions that they would see as a. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

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Sales Management Tip #2

Steven Rosen

Tip #8: Customise Your Coaching. Welcome back to Sales Management TV. Today I want to talk to you about a very important aspect of coaching. The tip of the week is “Customise Your Coaching”. Coaching is a “one to one” sport. It has to be specific and delivered in a way that best speaks to the individual. Training is a one size fits all activity. Coaching on the other hand must be customised to the individual.

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A Customer Who Beats You Up On Price, Will Beat You Up on Everything

The Sales Hunter

'Are you willing to walk away from a customer who is persistently asking for a price discount? I hope so! I cannot emphasize this enough: The customer who beats you up on price will beat you up on everything else. They will drain your energy — and the time and energy of your office staff — so quickly that any profit you are getting from them will quickly become “not worth it.” I recognize that this is not always an easy call to make.

Discount 272
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How to Leverage Intent Data for Better Outcomes

Speaker: Susan Spencer, Principal of Spencer Communications

Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.

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Leverage the Power of Your LinkedIn Network

SBI Growth

'When you look at your network, can you say it’s real or a useless distraction? According to Seth Godin, “Your network is real if there are people you would go out of your way for and they would go out of their way for you.”. In this article I’ll address a LinkedIn feature that has the potential to supercharge your network. When incorporated, it provides insight and a reality check into the strength of your network.

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What if you could defeat the Status Quo

The Pipeline

'By Tibor Shanto – tibor.shanto@sellbetter.ca. All this week I have posted clips from a recent interview with Ago Cluytens , for his Coaching Masters Series. We dealt with a number of issues around selling to buyers who are traditionally referred to as being Status Quo. Being the weekend, I thought it a good time to post the whole interview for your weekend lounging pleasure.

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Inside Sales Power Tip 111 – Follow Up

Score More Sales

'One big contributing factor to your sales success is in your follow-up. There are three points to consider when thinking about following up with prospects, buyers, and with leads: A. Most sellers do not follow-up enough. B. With many in sales, follow-up effort is focused less about them and more about you, your products, and services. C. Many leads slip through the cracks because of a lack of methods and processes.

Follow-up 261
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How Buyers Make Decisions

MTD Sales Training

'Imagine you are in a restaurant, cafe or canteen, looking at the menu. You’re pretty hungry, but not overly so. You need to quench your thirst and fill your stomach, as you inspect what’s. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Buyer 273
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Contact vs. Company Intent Signal Data

Contact and company intent data both have their advantages. Contact-level intent leads can be acted on immediately to reach active buyers, while company-level leads improve outcomes for account-based marketing and other programs. This infographic unpacks the advantages of both contact and company data and gives details about how B2B marketers can benefit from both.

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4 Ideas to Get More from Your Partner Sales Channels

Sales and Marketing Management

'When you think about the word “partner” in your channel sales strategy, you may not necessarily conjure up images of close-knit teams like Bonnie and Clyde, Butch Cassidy and the Sundance Kid, or any of the Ocean’s Eleven gang. Businesses recognize that partnerships are important, but there are a few key reasons they often get neglected.

Channels 261
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8.5 Qualities of a Sales Leader. How Many Have You Got?

Jeffrey Gitomer

'Tweet 1. Maintain a positive attitude …Solution oriented. Action oriented. People oriented. A leader’s enthusiasm is contagious. If you get too close, you can catch a serious case of success. 2. Embrace change …Change is certain. Followers tend to resist change. It is the mark of a leader to welcome change and take advantage of the opportunity it presents. 3.

Lead Rank 259
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Securing Repeat Sales from Existing Customers with 2/2/2

The Sales Hunter

'Think 2 days, 2 weeks and 2 months as your rule for following up. Each contact you make is designed to help you move from thanking the customer for their business to securing more business. Two days after the customer makes their purchase, reach out to them with a phone call thanking them for buying and making sure they received what they wanted with regard to the benefits they were looking to fill.

Customer 269