Jeffrey Gitomer
AUGUST 31, 2011
Home. Store. Online Training. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Contact. “What Should I Say When The Customer Calls And He’s Mad As Hell?” Gitomer | August 31, 2011 | 4 Comments. Tweet Share Anything except, “I’m sorry!” You can say, “I apologize,” but that’s not what the customer is looking for.
Pointclear
AUGUST 29, 2011
Jim Dickie is the Managing Partner with CSO Insights ; a research firm that specializes in benchmarking how companies are leveraging people, process, and technology to optimize the way they market to, sell to, and service customers. CSO Insights recently completed our 7 th annual Lead Management Optimization study , gathering data on over 65 metrics from over 600 companies.
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Anthony Cole Training
AUGUST 29, 2011
HOME ABOUT US SOLUTIONS INTEGRATED LEARNING CLIENT RESULTS FREE RESOURCES SHOPPING CONTACT US SALES BREW SALES FORCE ONE SELLING FOR LIFE. Does Your Team Need a Wake Up Call? Tony Cole can tailor a workshop or keynote that will help your team discover the spark of extraordinary motivation and success. Why Arent Your Salespeople Selling? Fix Your Problem Now.
MTD Sales Training
SEPTEMBER 2, 2011
I am always talking, teaching and coaching on things you need to say, project and do during a sales interaction. Here however, let me unearth a few things that you should not ever do or say when making a sale. The following three phrases can cause irrefutable harm to your sales process and you must learn to avoid them at all costs. NEVER Say: “Trust me.” .
Advertiser: ZoomInfo
Longer sales cycles. Increasingly discerning buyers. More meetings. Intensifying competition. Economic uncertainty. Go-to-market teams of every size, in every industry, are grappling with these challenges firsthand. Thankfully, there’s an answer. We’ve developed an entirely new way for GTM leaders to identify and execute proven, data-driven strategies that drive revenue.
Jeffrey Gitomer
AUGUST 30, 2011
Home. Store. Online Training. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Contact. This Week’s Facebook Contest Winners. Gitomer | August 30, 2011 | Leave a Comment. Tweet Share I’m excited to announce the second three winners of my new social media contest! Congratulations to the winners! If you were one of the lucky ones, you should be receiving more information soon about your prize.
Sales Pro Central brings together the best content for sales professionals from the widest variety of industry thought leaders.
Fill the Funnel
AUGUST 30, 2011
Some of you might not even know what they are. Back in the 50′s and 60′s, station wagons were the transportation of choice for families with kids and busy lifestyles. Typically configured to carry five to eight people if necessary, this is how many families travelled across the country on their summer vacations. Every manufacturer had one or more station wagon models and they sold very well.
MTD Sales Training
AUGUST 31, 2011
Getting your mindset right on your way to the sale is a critical step in your sales process. While there are several things you need to do to prepare physically and technically, you also need to make sure you are prepared mentally and psychologically. Below are three very important psychological steps to make sure you are ready for the sales meeting.
Sales Training Connection
AUGUST 29, 2011
Networking in B2B Sales. Everyone knows it – some because of a leap of faith and some because of experience. A centerpiece for success in major B2B sales is getting the right message, to the right person, at the right time. Easy to say, not so easy to do when selling into a major account where the buying process is complex and ever-changing. . If the right message is to be delivered to the right person at the right time , then sales people have to have superior networking skills.
BrainShark
AUGUST 30, 2011
Here is the myBrainshark August 2011 newsletter which went out last night and this morning. This month, we talk about our initiative to support the members of the armed forces and open up a new Brainshark Users group on LinkedIn.
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Sales teams often lose precious time hunting for updated sales materials, while marketing struggles to keep these assets accessible and current. It's not just about managing; it's about seamlessly finding, presenting, and sharing critical sales content. All of this takes place within an intuitive, unified platform. Dive into Showell's groundbreaking content management realm.
SBI
AUGUST 29, 2011
Tomorrow marks the beginning of Dreamforce ’11. This is a very big show for Smart Selling Tools as many of the exhibitors are vendors who offer sales and marketing productivity tools. We’ll be there covering the entire event and will be offering the scoop throughout the show, here on our blog. Here are some key facts to know about Dreamforce: It’s Salesforce.com’s premiere industry event of the year.
MTD Sales Training
AUGUST 29, 2011
While there are many different buyer types that you have to deal with everyday, in today’s age of instant information, there is one type that has become quite formidable. That is the Know-it-all. You know this prospect; the one that believes he or she knows more about what you do and sell than you, your management team, your sales and marketing teams, and everyone else on the planet.
Sales Training Connection
AUGUST 31, 2011
Selling to Hospitals. . Top performers are good at developing internal champions – rightly so, they are crucial to winning key business. Why? Increasingly a lot of selling is going on when the sales person isn’t there so the sales person needs someone to “tell their story” when they’re not around. . There are many reasons why this is happening, from – purchasing decisions increasingly shifting to new products or value analysis committees where the sales person can’t directly make their case to
Your Sales Management Guru
AUGUST 29, 2011
Sprint to the Finish—–It’s that time of year… A shaky banking industry. Roller-coaster days on Wall Street. Budgets being cut. Purchasing decisions being delayed. With that economic domino effect affecting us all as 2011 begins to wind down, ending the year on a high note will be more challenging than ever. At Acumen, we’ve been offering the following advice to our clients and their sales teams: Keep it in perspective.
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In this guide, discover 8 use cases for how a customer data platform can tackle common challenges faced by marketing, commerce, service, and sales teams. With helpful diagrams and simple explanations in each use case, see how Salesforce’s CDP, Data Cloud for Marketing, powers personalized, real-time experiences across marketing, with capabilities that include: Optimizing ad spend Powering dynamic website content Increasing upselling and cross-selling Resolving service cases with marketing data B
SBI
AUGUST 30, 2011
Tomorrow, Salesforce is announcing a collaboration with Dun & Bradstreet that will marry Jigsaw’s vast contact database with the strength of D&B’s massive company database. The resulting database of contacts and companies will be known as Data.com and will be built into the Salesforce.com platform*. Jigsaw, which was acquired by Salesforce in May of 2010, and will hence-forth be known as Data.com, is an online directory of business contacts and companies generated by a community of nearl
The Science and Art of Selling
AUGUST 30, 2011
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Sales Training Connection
SEPTEMBER 1, 2011
In many posts we’ve talked about customer value, how a sales person can create value for their customers, and the importance of selling value. It’s also a central point in almost all of our sales training programs. . Create Customer Value and Differentiate from Competitors. At the beginning of sales training programs we often ask sales people to think back to a sales call where they did an extraordinary job in creating value for a customer – and answer this question: “What did you do differen
Markempa - Inside Sales
AUGUST 30, 2011
Longer selling cycles and stalled deals are impeding sales funnels everywhere. Use these three tips to convert more leads into revenue: Use Sales Funnel-Specific Market Research If you really want to understand what’s happening with customers at a particular point in your funnel, then you have to ask them while the last interaction with you […].
Speaker: Andrew Regan, Managing Partner at BlueSeed Retail Ltd.
Did you know that 70% of new retail technology fails to deliver expected benefits and can often decrease customer value, service, and experience? With that in mind, how can we empower our store associates to leverage new technology to optimize the customer experience and boost productivity? This exclusive webinar with Andrew Regan will dive into strategies to empower retail associates for success with new technology.
SBI
AUGUST 29, 2011
Don’t foreget to download our Dreamforce Expo Planning Guide for a full list of vendors, descriptions and booth numbers. Sunday, August 28. 8:30 a.m. – 4:30 p.m. Pre-Conference Training (additional fee). Monday, August 29. 8:00 a.m. – 6:00 p.m. Registration Open. 8:30 a.m. – 4:30 p.m. Pre-Conference Training (additional fee). 1:00 p.m. – 5:00 p.m.
The Science and Art of Selling
AUGUST 29, 2011
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BrainShark
SEPTEMBER 2, 2011
Yesterday, when I blogged the announcement of our August iPad 2 winner, I mentioned that although the Summer Series Contest has come to a close, there would be more opportunities to be a winner. I am pleased to announce that the opportunity has arrived right away.
Sales Gravy
SEPTEMBER 2, 2011
You dont have to look hard in LinkedIn to find someone offering advice on how to overcome sales objections, get past gatekeepers, get voicemails returned etc. For a sales technique to work consistently, it has to be part of a larger plan.
Advertiser: ZoomInfo
Even in today’s data-driven sales world, cold calling remains a fact of life for many go-to-market professionals. Fortunately, today’s sales leaders have a crucial advantage over their predecessors: market intelligence and outreach platforms that can warm up virtually any introduction.
SBI
AUGUST 30, 2011
Dreamforce is off to a roaring start. The streets filled with hussle and bussle. Everyone seems energized. Then there’s this… . Seriously Oracle? It just seems so desparate. I remember the year Sugar CRM squatted on the sidewalks at Dreamforce. But they actually had a well thought-out marketing message. This half-hearted attempt by Oracle is just a little – well – sad.
The Science and Art of Selling
SEPTEMBER 1, 2011
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BrainShark
AUGUST 31, 2011
Brainshark has helped race car driver Kyle Brinkmann add sponsorship revenue to his race team. Kyle and his father created a brainshark outlining their Race Day Partnership program.
Sales Gravy
AUGUST 30, 2011
Although the buying decision may be a priority today, it can be pushed to the bottom of the list tomorrow when your contact has a more pressing issue to deal with. Invest time to create a "keep-in-touch" campaign.
Speaker: Lynnette Khalfani-Cox, The Money Coach®
Niche markets represent a huge opportunity for the financial services industry in America. From college students and women to communities of color and low-to-moderate-income households, niche populations have specialized financial needs – but they often underutilize many valuable financial products and services. How can you better connect with these consumers?
BrainShark
AUGUST 29, 2011
You’ve done the research, gone through the process of publishing an RFP, evaluated vendors, selected a final vendor, and then negotiated the final price for your new Applicant Tracking System (ATS). You’re about to find out that that’s only half the battle.
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