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CRM Hijacks Customer Experience Strategy

Tony Hughes

In the last few days I have been facilitating focus groups for a research study in Australia being conducted by The Eventful Group who are running a big CRM conference in Melbourne in July 2015. So far we’ve done half-day workshops in three cities with approximately 80 people ranging from senior business leaders to IT system managers.

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Use Won-Sales Analysis to Boost Sales Development Activity

SalesLoft

For outside and inside sales reps alike, studying wins can be quite complex. For instance, the CRM salesman used as an example in the book had two major epiphanies. It’s hard to break the habit of cringing and critiquing those moments that spark “I should’ve said this…” or “I should’ve done that…” epiphanies. The Benefit.

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50 Business Blog Post Ideas to Win the Internet

Zoominfo

Share and comment on an excerpt from your latest whitepaper, ebook, or case study. Share an epiphany you’ve had in your personal or professional life. Interview an expert in your industry. Do a weekly link roundup of the most popular blog posts in your industry. Invite readers to download the full version. What did you do?

Epiphany 138
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50+ Business Blog Ideas to Win the Internet

Zoominfo

Share and comment on an excerpt from your latest whitepaper, ebook, or case study. Share an epiphany you’ve had in your personal or professional life. Interview an expert in your industry. Do a weekly link roundup of the most popular blog posts in your industry. Invite readers to download the full version. What did you do?

Epiphany 100
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Best Sales Books: 55 Top Picks for More Sales Conversations in 2023

Vengreso

While a Vice President at Salesforce, David Priemer had an epiphany: the very sales tactics his team was using were not working on him. #DigitalSelling #SocialSelling Click To Tweet Buy the Book Here #34 Sell the Way you Buy by David Priemer When was the last time you enjoyed talking to a salesperson?

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5 Psychology Tips From An FBI Hostage Negotiator That Will Make You Sell Better

Sales Hacker

Voss had an epiphany of sorts upon leaving the Bureau; he realized that several of the skills he’d learned and honed ‘in the wild’ during hostage negotiations were directly relevant – and essential – to the business arena. According to one study , businesses lose ~ £9M (~$12M USD) per hour due to poor negotiating skills.

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The 20 Best Sales Movies of All Time [Updated for 2018]

Hubspot Sales

Part road movie, part character study, the little-seen “Diamond Men” is a gem waiting for rediscovery. One of Tom Cruise's most famous roles, his turn as Jerry Maguire tells the story of a sports agent who has a moral epiphany -- and loses his job for sharing it. Lord of War (2005). Jerry Maguire (2000).

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