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Creating A Customer-Centric Strategy

Sell Integrity

Some of the common issues we hear involve: Providing consistency across channels Overcoming employee complacency Finding new ways to connect with customers and accelerate service delivery Time and cross-training Consistent, effective coaching on customer-centricity. more than other companies in the previous year.

Strategy 117
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26 CRM Techniques and Strategies for Customer Retention

Cience

Your customers are one of your company’s most important assets. Although new sales are important, smart companies also focus on retention. New customers have a lot to learn, so make sure they get the training they need to succeed right out of the gate. What Is Customer Retention? Pretty simple, right? Deliver Value ASAP.

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PODCAST 114: Human Cognitive Bias and Why You Can’t Trust Your Impulses with Dr. Gleb Tsipursky

Sales Hacker

His cutting edge thought leadership has been featured in over 550 articles and 450 interviews in the likes of Fast Company, CBS News, and Time. His expertise stems from over 20 years of consulting, coaching, speaking training, and writing. His expertise stems from over 20 years of consulting, coaching, speaking and training.

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You Are the Ultimate in Added Value

Women Sales Pros

Here are just a few examples of what “value added” has meant in different industries: We will throw in some extra features or upgrades at no additional cost. Within these examples, you can identify free and low-cost add-ons as well as extra that might actually increase cost but improve quality, convenience or benefits to the customer.

Lead Rank 103
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Client Onboarding Process: Free Checklist for Service Providers

LeadFuze

Smart companies have realized that customer loyalty is the most powerful sales and marketing tool that they have. ” – Bill Price. Example : You will always add new features to your service or make the current ones better. Now, let’s get into the nuts and bolts. Communication is the same way.

Lead Rank 124