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Customer Service Training Software: Factors & Tools to Consider

BrainShark

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. There’s usually no short, practical training for solving specific client problems on the spot. Articulate.

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10 Best Subscription Billing Software

Hubspot Sales

As subscription-model popularity grows, it's vital for organizations to implement the right billing software to effectively manage recurring revenue. In this blog post, we'll highlight the best subscription billing software on the market and help readers asking: What is subscription billing software? Price: Free.

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5 AI-Powered Solutions That Boost Sales Training Efficiency Now

Allego

If you’re involved in sales training , you know creating a training program is a multi-step and multi-person effort. For sales training to be effective, you must: Identify Specific Needs: This involves understanding the unique aspects of your product or service, the target market, and the skills or knowledge gaps within the sales team.

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7 Top Sales Coaching Software & Key Benefits of Leveraging It

Hubspot Sales

To effectively coach your teams, you’ll need sales coaching tools that can take your coaching to the next level by offering collaborative dashboards that help you gain a better understanding of how your team’s performance links to their coaching needs. Sales Coaching Tools Gong.io Source Chorus.ai

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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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Channel Partner Training Software: 5 Features to Consider

BrainShark

The right channel partner training software can help with this. Online or offline access on nearly any device , so channel partners can access trainings anytime, anywhere. Easy content authoring , so you can create personalized, engaging trainings for each channel partner. With Brainshark: .

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Onboarding In Sales: Training + Leadership

Sales and Marketing Management

Author: Mat Singer, Senior Director of Sales Operations and Excellence, Upland Software Sales teams are often one of the most expensive resources within a company, yet the average frontline sales manager spends only 9% of his or her time developing direct report sellers. . Furthermore, training doesn’t end after onboarding.

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