Zoominfo

AUGUST 26, 2019

This statement pops up during every conversation about customer retention for one simple reason— it’s true. This example works because most fitness junkies can relate to the woes faced by the main characters. It’s become increasingly difficult to retain customers when they have so many other available options at their fingertips.

Retention 189

Retention Ideal Customer Profile Customer Apparel 189

Babette Ten Haken

MAY 19, 2020

Do you see yourself as a trusted client retention specialist or simply a generalist? Regardless of whether you actively acquire clients, or not, you impact client retention. As a trusted client retention specialist focused on executing human capital strategy. Whether facing customers in-person or virtually. Not only that.

Retention 134

Retention Webinar Metrics Hiring Face-to-face 134

Alice Heiman

APRIL 14, 2021

So why not focus on customer retention? . If there is no team in place to properly onboard and care for the customers proactively, once you land them, you risk losing them to your competitor the next time they purchase or worse, face complaints on the internet. The primary reason is market share or market dominance.

Retention 143

Retention Account Customer Referrals 143

Babette Ten Haken

APRIL 30, 2020

Developing virtual client retention strategies always is mission-critical. Because, let’s face it, we are going forward to work, not backward. That’s why the virtual client retention strategies you develop, today, launch the business you create and retain moving forward. Towards what’s next: tomorrow and future-forward.

Retention 101

Retention Ideal Customer Profile Strategy Hiring 101

Pipeliner

NOVEMBER 6, 2021

In this Expert Insight Interview, Jed Morley discusses aligning your brand messaging to increase sales and retention. Sometimes, very sales-oriented people do not seem to get the connection between branding/messaging and sales/retention. How a shared sense of ownership leads to more satisfied customers. Delivering on Promises.

Retention 92

Retention Ideal Customer Profile Video Hiring 92

Babette Ten Haken

MAY 7, 2020

That is why, moving forward, my advice is to create a flexible client retention strategy. For starters, acknowledge that clients are facing their need to pivot, and they are overwhelmed. These are the conversations which a flexible client retention strategy is based upon. So we get to where we need to go, together.

Pivotal 93

Pivotal Retention Strategy Churn 93

Allego

FEBRUARY 28, 2024

Allego can help: Increase Product and Market Knowledge: Advisors, wholesalers, and client-facing professionals have instant access to essential information to keep up with evolving changes. Empower Client-Facing Teams: Speed up training and streamline content delivery to reduce costs and make your teams more agile.

Insurance 118

Insurance Insurance Face-to-face Banking 118

Nutshell

DECEMBER 21, 2022

So today, we’re diving deep into the world of customer retention. Keep reading to learn what customer retention is, why it’s vital to business success, and what you can do as a sales rep to better retain your customers. In other words, the things a sales rep needs to know to attract new customers.

Retention 71

Retention Outsourcing Services Buyer Customer 71

Zoominfo

FEBRUARY 10, 2021

Customer retention is an excellent method to increase customer lifetime value (CLV). And this requires your sales and marketing teams to prioritize retention strategies over acquisition strategies. And this requires your sales and marketing teams to prioritize retention strategies over acquisition strategies.

Lead Rank 246

Lead Rank Lead Scoring Revenue Customer 246

Score More Sales

SEPTEMBER 27, 2013

Do customer-facing reps take actions that help ease a sales or up-sell opportunity? Every day you can see examples of how big brands and small brands are blowing it when it comes to getting new customers and then retaining them. Go to a restaurant for the first time in hopes of having a high value customer experience – it is rare.

Retention 254

Retention Company Customer Lead Rank 254

Steven Rosen

APRIL 4, 2022

The biggest impact of COVID was that salespeople were not able to meet customers face-to-face. Over the last two years, your reps have improved the quality of their virtual calls, although most would say that face-to-face is much more effective. How Can Sales Leaders Accelerate Their Sales Post COVID?

Lead Rank 156

Lead Rank Lead Scoring Leads Marketing Qualified Lead 156

Babette Ten Haken

SEPTEMBER 17, 2018

Virtually face-to-face or actually face-to-face. Via artificially intelligent inter “faces.” The types of experiences which fuel customer success and customer retention. Looking for a dynamic speaker on customer experience, collaboration and customer retention? Certainly not ours. Even leading.

Customer Service 229

Customer Service Ideal Customer Profile Customer Face-to-face 229

Increase Sales

SEPTEMBER 17, 2012

Yesterday I came across this unattributed remark as I seeking quotes on employee retention including team building and human resources: “A company is known by the people it keeps.” Many states have best places to work for as well as national surveys that suggest what organizations handle employee retention very well.

Retention 146

Retention Tourism Salary Loyalty 146

Pipeliner

NOVEMBER 12, 2023

In this podcast episode, John Golden and John Nieuwenburg discuss the challenges and opportunities facing small businesses. They address issues such as time management, team recruitment and retention, financial management, and the expectation gap between employers and potential employees. on all major podcast stations.

Small Business 98

Small Business Small Business Resources Face-to-face 98

Steven Rosen

AUGUST 4, 2022

The reality you face is that you are so busy putting out fires, price increases, supply chain issues, sales rep retention, phone calls, meeting, texts and minutia that there is little time to do what you need to do to drive results. I know you could benefit from a framework to help you. UPGRADE YOUR SKILLS. BUILD A WINNING TEAM.

Sales Leadership 156

Sales Leadership Lead Rank Lead Scoring Face-to-face 156

No More Cold Calling

APRIL 26, 2021

Video conferencing is a great way to get face to face with clients. That’s good news for customer retention (and a good reason to make sure your current customers are feeling the love), but it makes customer acquisition tough. Referral sellers have been relationship-building their way through the pandemic.

Sales Meeting 287

Sales Meeting Meeting Referrals Face-to-face 287

Babette Ten Haken

DECEMBER 28, 2017

One Millimeter Mindset customer retention moves you and your organization one millimeter outside your current comfort level. More importantly, One Millimeter Mindset customer retention is about today and tomorrow, not yesterday. Let’s face it. Are You practicing Wagon Circling Customer Retention? Subscribe to my blog.

Retention 74

Retention Customer SME Engineering 74

Nutshell

OCTOBER 7, 2020

So today, we’re diving deep into the world of customer retention. Keep reading to learn what customer retention is, why it’s vital to business success, and what you can do as a sales rep to better retain your customers. Customer Retention: A Definition. Why Is Customer Retention Important to Business Success?

Retention 71

Retention Outsourcing Services Buyer Customer 71

Zoominfo

FEBRUARY 15, 2023

To better understand the challenges and opportunities facing our customers and their businesses, we surveyed thousands of ZoomInfo users. Whether through reduced headcount, smaller budgets, or both, many sales leaders are faced with achieving ambitious revenue targets with fewer resources.

Survey 130

Survey Prospecting Customer Face-to-face 130

Mereo

MARCH 31, 2022

Buyer retention is vital to the revenue performance of your selling organization. Gartner Research surveyed 750 B2B buyer stakeholders and found that customer improvement activities are equally effective at buyer retention as solution success and service. This is not about trying too hard or being too in your buyers’ face all the time.

Retention 36

Retention Buyer Face-to-face Survey 36

Partners in Excellence

FEBRUARY 13, 2024

Sometimes we think of retention/renewal revenues, LTV, expansion revenues. Some things we must constantly look for are: What are they teaching us about the issues/problems/challenges they face and how we might look for the same things in other accounts? We’ve been taught we have to create value with our customers.

Customer 129

Customer Face-to-face Margin Revenue 129

Sales Hacker

APRIL 19, 2022

Why Sales Comp Planning is Key to Rep Retention. Related: How to Build Effective Sales Compensation Plans for Any Customer Facing Role. In this article, I’ll outline the principles of compensation design , how to build sales compensation plans , and include resources to set OTEs and quotas that keep your reps happy and hungry for more.

Compensation 86

Compensation Retention Hiring Commission 86

Mereo

AUGUST 18, 2022

BOTH BUYER RETENTION AND ACQUISITION PLAY A ROLE IN REVENUE PERFORMANCE. Buyer retention is vital to your organization’s revenue performance. When your buyer-facing teams focus on seeking to serve, they increase the level of value buyers at all stages receive. With the Mereo Seek to Serve philosophy, you can do that.

Retention 41

Retention Buyer Top of Funnel eBook 41

Sales Hacker

SEPTEMBER 28, 2021

Why attrition and retention matter so much right now. If you missed episode #179, check it out here : Cultural Insight on Operating a Regional Office with Paula Shannon. What You’ll Learn. How to convince people to work for your company. The talent search in the startup environment. Powerful benefits that employers need to offer.

Retention 81

Retention Benefit Scale Hiring 81

Steven Rosen

APRIL 18, 2022

The biggest problem that managers face is identifying which candidate has the potential to be a top performer. The 3 most important questions that we need to address when making hiring decisions for a sales position are: Can the candidate effectively sell virtually? Is the candidate agile enough to adapt based on the customer’s needs?

Hiring 367

Hiring Lead Rank Retention Face-to-face 367

Julie Hanson

FEBRUARY 28, 2024

Touching Your Face, Your Hair, or Your Head) In film or tv, if a character repeatedly touches their hair or head it’s typically to indicate that they are nervous or vain. And i n the tight frame of the camera, your face is in the spotlight. And i n the tight frame of the camera, your face is in the spotlight.

Film 62

Film Face-to-face Wireless ACT 62

Crunchbase

JANUARY 12, 2022

If reps hope to secure face-to-face time with buyers, they will need to show they can deliver real value and be a partner in solving business challenges, not just pitch their product. This article is part of the Crunchbase Community Contributor Series. The author is an expert in their field and a Crunchbase user. Search less.

Retention 52

Retention Trends Intent Signal B2B 52

Funnel Clarity

NOVEMBER 10, 2021

At the same time, the industry faces a real challenge when it comes to recruiting and retaining sales talent; managers need to train their reps for success, giving them tasks that are controllable rather than a quota with no clarity on how to achieve it. The days of expecting people to work 70-hour weeks to hit a quota are on their way out.

Top of Funnel 78

Top of Funnel Retention Funnel Face-to-face 78

SBI Growth

NOVEMBER 14, 2020

Marketing leaders have faced numerous difficulties over the past year, but one challenge is not exclusive to just 2020—sales and marketing alignment. Getting this correct is more imperative now than ever before and can make-or-break your growth strategy. Ultimately, companies.

Marketing 398

Marketing Face-to-face Strategy Company 398

SalesLoft

JUNE 14, 2018

Employee retention is critical to the success of sales organizations. Retention is strategic. One strategy organizations can benefit from is the use of older generations to increase retention. One strategy organizations can benefit from is the use of older generations to increase retention. Strong Leaders Inspire.

Retention 52

Retention Hiring Loyalty Face-to-face 52

Babette Ten Haken

SEPTEMBER 6, 2018

How would you rate your own customer retention performance? Listen in on my latest video about post sale customer abandonment, and how it negatively impacts customer retention. Listen in on my latest video about post sale customer abandonment, and how it negatively impacts customer retention. Think about it.

Retention 61

Retention Customer Hiring SME 61

Sales and Marketing Management

AUGUST 5, 2019

Increased employee retention. Low employee retention is one of the challenges that small businesses struggle with constantly. Most people who opt for remote working face the challenge of lack of organization. What to do: Organize face-to-face meeting at least once per year.

Face-to-face 184

Face-to-face Small Business Small Business Salary 184

Babette Ten Haken

APRIL 4, 2018

Anyone out there experiencing customer retention pain? The overwhelming majority of folks who contact me equate customer retention with a dental root canal procedure. However, the first step in pivoting customer retention pain into business success is a function of how you “see” customer retention. Download here.

Pivotal 65

Pivotal Retention Customer SME 65

Funnel Clarity

NOVEMBER 10, 2021

At the same time, the industry faces a real challenge when it comes to recruiting and retaining sales talent; managers need to train their reps for success, giving them tasks that are controllable rather than a quota with no clarity on how to achieve it. The days of expecting people to work 70-hour weeks to hit a quota are on their way out.

Top of Funnel 75

Top of Funnel Retention Funnel Face-to-face 75

Zoominfo

FEBRUARY 10, 2021

Customer retention is an excellent method to increase customer lifetime value (CLV). And this requires your sales and marketing teams to prioritize retention strategies over acquisition strategies. For customers that want to skip face-to-face purchase meetings, self-servicing saves a little of your resources and budget.

Lead Rank 130

Lead Rank Lead Scoring Revenue Customer 130

Zoominfo

FEBRUARY 10, 2021

Mid-Sized Firms Face Unique Pressures. Talent retention is another area that medium-sized businesses struggle with. Going into 2021, medium-sized businesses may find themselves at a disadvantage compared to larger or smaller firms. This post is part of ZoomInfo’s 2020 Annual Report series. Source: ZoomInfo. Source: ZoomInfo.

Company 246

Company Face-to-face Enterprise Enterprise 246

Zoominfo

OCTOBER 10, 2023

Privacy regulations, compliance requirements, and data retention policies vary widely from one country to another. The rapid adoption of modern go-to-market (GTM) is creating immense opportunity for businesses in every sector and vertical. For data providers such as ZoomInfo, this poses a significant, ongoing challenge.

Data 261

Data Ideal Customer Profile Policies Scale 261