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How Sales Reps Are Hitting Quotas Without Hitting the Streets

Sales and Marketing Management

The flowering of virtual sales channels and tools flies in the face of four myths, as documented by Bain & Company’s recent survey, conducted with Dynata, of more than 300 B2B buyers and sellers in the US, UK and Canada. While virtual selling has challenges, many commercial organizations are finding it works better than expected.

Lead Rank 339
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Confusing Customer Service Delivery with Customer Experience Delivery?

Babette Ten Haken

Customer service encompasses the actions, processes, software, machinery and people involved in serving, delivering and assisting in taking care of customer needs and requirements. In today’s digitally transforming customer ecosystems, the customer interacts with people, software, systems and machines. Certainly not ours.

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The SMB Owner’s Guide to Navigating Sales During Economic Uncertainty

Act!

Today’s CEOs believe there’s a 24 percent likelihood that their companies will be exposed to macroeconomic volatility in the next 12 months. Business leaders also believe that there’s a 24 percent chance inflation will be a key threat to their companies during the same period. Let’s get started.

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5 Ways to Effectively Use Email Banner Communications

Sales and Marketing Management

Additionally, you can also use this area to let your recipients know about an event you’ll be attending, thus planting the seed for an in-person meeting so you can continue the conversation face-to-face. . But, while many teams are sending emails, they’re not all maximizing it as a marketing tool. Make Them Your Mouthpiece.

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Making the Most of Regional Pricing Meetings

Distribution Pricing Journal

Several of our subscribers reached out to us to comment that although remote work provides the advantage of flexibility and location independence, certain elements of pricing management could be enhanced through face-to-face interactions. Spending time directly with reps face-to-face builds trust and collaboration.

Meeting 52
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Customer Insights to Transform Sales Conversations

Sales Hacker

Customer business challenges/opportunities: Issues that customers face or opportunities to improve the way they do things that can motivate prospects to engage. We hear a lot about equipping salespeople with customer insights to help them move from simple questioning to exploring challenges and discussing solutions with customers.

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Register NOW for Last-of-the-Year Referral Selling Virtual Workshop

No More Cold Calling

That might sound like a pipe dream, but I assure you, with my referral selling virtual workshop series, it’s not. How does one internet security company, one CPA firm, one law firm, one consulting firm, one IT firm, one software company, or one small business owner differentiate themselves? It’s not too early for a Q1 push. We all do.