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Have You Asked Yourself That?

The Pipeline

In both, it’s down to how much strategy, planning, preparation, we do in advance; then the quality of execution, followed by review, and then over again. I want them to feel safe that it is OK to explore beyond what they know or aware of, and who best to do that with than a Subject matter Expert (SME), namely me.

SME 225
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Organizing and Putting Structure to a Sales Team

Sales and Marketing Management

Author: David Bernard The organization of a sales team is always relevant no matter what size a business is, whether a start-up, an SME or a Fortune 500 company. Assessing a sales team’s structure at the end of every quarter, for example, can help companies adjust as necessary for the following quarter. Define objectives.

SME 197
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A Hopscotch Client Retention Strategy will not boost Client Success

Babette Ten Haken

If you practice a hopscotch client retention strategy, do not get your hopes up. Or do you automatically follow what the system tells you to do next? While you and your organization are busy jumping around, head down, following precise and strategic steps, your clients are overwhelmed.

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3 Business Lessons Learnt Whilst Travelling Half The World!

Bernadette McClelland

Get caught up, get stressed, get out of touch with loved ones…and even out of love! Be Proud, Passionate and Paid Up. But are you paid up? Being ‘paid up’ is personal leadership at its best – when was the last time you had some skin in the game? Are you truly invested? Your own game!

Travel 368
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3 Business Lessons Learnt Whilst Travelling Half The World!

Bernadette McClelland

Get caught up, get stressed, get out of touch with loved ones…and even out of love! Be Proud, Passionate and Paid Up. But are you paid up? Being ‘paid up’ is personal leadership at its best – when was the last time you had some skin in the game? Are you truly invested? Your own game!

Travel 368
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3 Ways to improve Your Customer Retention Scorecard

Babette Ten Haken

I offer the following three ways to improve the health of your customer retention scorecard. Once they consummate the sale, and the contract is signed, they hunt up their next deal. The day-to-day experiences of “living” with suppliers, vendors and consultants are what add up to whether customers are retained, or not.

Retention 154
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Social Communication is not ever Permission to Sell

Babette Ten Haken

Can she connect us up, so we can have a discovery conversation? When you use social communication to request to connect and then immediately ask me to provide free services to you, that is straight up out of order. Recently, I received the following request to connect on LinkedIn. Both socially and professionally.