Remove Handbook Remove Software Remove Study Remove Training
article thumbnail

7 Ways to Level Up Your Support with Customer Service Training Software

Lessonly

With customer service training software. The idea of learning customer service through training software isn’t novel, but the way it’s presented is rapidly evolving. Think back to your most recent workplace training. These are important questions to consider when building a customer service training manual. .

article thumbnail

When Selling, Don’t Be an Overtalker

Pipeliner

With many of today’s sales being conducted long-distance—online with video conferencing software (much of the time with the video turned off)—the dynamic is radically changed. None of us have been trained to interact with people we can’t see. We don’t have handbooks for it, or courses.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

SalesTech Video Review: @Qstream

SBI

Resources All Blog Article Case Studies eBook ebooks & Guides Industry News Interview Video Video Reviews Webinars. When SDL Trados Studio released the company’s latest version of software (a complete translation environment for language professionals who want to edit, review, and. Case Studies. Employee handbook?

Video 18
article thumbnail

Onboarding sales reps: 6 tips for increasing new hire productivity and engagement

Nutshell

Generally speaking, employee onboarding is the process of training a new team member and integrating them into your organization. Multiple studies have proven that engaged team members are more productive and less likely to seek employment elsewhere. Which training courses do they need to complete in the first month?

Hiring 82
article thumbnail

6 Steps In Building A Personalized Sales Metrics Strategy

LeadFuze

The Average Contract Value is a key metric for software-as-a service businesses. Moneyball software sales metrics provide an objective way to measure how your reps are performing and make decisions about the future of your team. What are the most important sales metrics? Annual Recurring Revenue (ARR). Leads converted.

article thumbnail

Sales Hacker Recommends: 97 Best Sales Books for Peak Performance (2020 Update)

Sales Hacker

The Sketchnote Handbook. If you truly want to be a better leader, better salesperson , better speaker, better writer, or just a better person, you need to study the craft. Studies continue to find that most CEO’s read 5 books a month , and earn 350% more income than the average American. The 7 Habits of Highly Effective People.

article thumbnail

5 ways to overcome the "Your product is too complicated" sales objection

Close.io

It could be software, or office equipment, or social media management. Maybe they bought a similar type of software and had a disastrous implementation process. Or reconfirm what they said with examples from other customers (case studies are invaluable here). Maybe they can implement a single part of your software.