article thumbnail

The Adapter’s Advantage: Michael F. Schein on Creating Hype

Allego

But I study the con artists because if you can use their strategies to promote trash, imagine what you can do to promote something good. Our podcast features leaders from sales , training , and industry who share their personal journeys of transformation and how they are adapting to an ever-changing environment.

Handbook 118
article thumbnail

Here Are the Best Books to Read Over the Holidays

Alice Heiman

Together, coauthors Byron Matthews and Tamara Schenk have a combined 48 years of experience and expertise in the areas of sales-performance improvement, sales enablement, and sales training. Case studies show you how (from start to finish), and downloadable templates will help guide your progress.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Effective Onboarding: The Key to Engaging and Retaining Top Sales Talent

SBI

Employee handbook? Product training? But we all know the reality – even with the most organized onboarding program, it’s going to take weeks of reinforcement, training, and coaching, and months before it can be determined whether a new sales rep is successful. Meetings and assignments? eLearning modules? The reality?

article thumbnail

7 Ways to Level Up Your Support with Customer Service Training Software

Lessonly

With customer service training software. The idea of learning customer service through training software isn’t novel, but the way it’s presented is rapidly evolving. Think back to your most recent workplace training. These are important questions to consider when building a customer service training manual. . Add variety.

article thumbnail

How to Avoid Losing

Smooth Sale

His expertise comes from over 20 years of consulting, coaching, and speaking and training experience as the CEO of Disaster Avoidance Experts, along with over 15 years in academia as a behavioral economist and cognitive neuroscientist. So do most people in studies of similar decisions. Magazine, and CNBC. It’s your lucky day!

How To 117
article thumbnail

When Selling, Don’t Be an Overtalker

Pipeliner

None of us have been trained to interact with people we can’t see. Because we don’t have a historical background for selling this way, we have no studies or statistics to support it. We don’t have handbooks for it, or courses. Your prospect is not sitting across from you and it becomes a challenge to “read” them.

article thumbnail

Are Your Sales Enablement Initiatives Missing Something?

Miller Heiman Group

As we often tell our clients: There is no content without training, and there is no training without content. These facets are each covered in Sales Enablement , so in this post, we will focus exclusively on the three categories of enablement services: content, training and coaching.