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Salespeople Make This Mistake - The Dumb Question I Was Asked in a Hotel Restaurant

Understanding the Sales Force

I pulled up to the entrance of the Doubletree Hotel, greeted Chris, and we walked into the hotel restaurant. As we approached the table, a well-meaning server asked, are you an Honors member? I said, "yes.".

Hotels 218
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15 Things Salespeople Must Do to Make up for a Lackluster 2nd Quarter

Understanding the Sales Force

The college President's opening remarks were virtual, so we joined the Zoom stream from our hotel room and listened in. Last week we moved our son into his dorm to begin his freshman year of college.

Hotels 374
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Who Exactly Are You Selling To?

The Pipeline

This Forbes article likens hotels that don’t have free Wi-Fi to the same hotel charging to use a toilet. While it might still be possible to impress other generations with technology, Millennial have come to expect it. So how do we cater to this new generation of buyers? One thing is for sure – give them what they expect.

Exact 293
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Do You Seize Opportunity?

Smooth Sale

Note: Today’s Guest Post is provided by Randy Peyser About Innovative Book Marketing through Luxury Hotels . Authors of select titles can have their books placed for a month by the bedside in 5-star luxury hotels where these high net worth individuals stay. All books are vetted by the Bedside Reading Program and the hotels.

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How Frequently Does Fear Play a Part in Sales?

Understanding the Sales Force

The failure to follow your sales process. We know how important qualifying is and Pete Caputa , Sales & Marketing VP at Hubspot , proves that qualifying improves closing percentages with the metrics data he included in this recent post. The failure to think positively. The failure to sell ethically. The failure to practice.

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We stopped trying to convince people and got triple the results

Markempa - Inside Sales

Empathy map sketch: Get the empathy mapping checklist here: [link] Inspiration from hotel concierges What’s a hotel concierge’s goal? Do concierges give the same advice and input to all hotel guests? To help meet the needs of guests and make sure they have an amazing experience. Of course not.

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When the Training Wheels Come Off

SBI Growth

Your CRM supports the sales process. Hotels, flights and food. Many artifacts common in sales trainings no longer work. Employee assessments are not testing for mastery of a sales process. Does this ring a bell? To avoid endless price wars, you look for key differentiators. Deal sizes are not larger.

Training 293