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The Great Customer Resignation & How to Reduce Customer Churn with Craig Charlton, #211

Vengreso

But, exactly how to prevent what one sales expert calls the “Great Customer Resignation” is the topic of this episode of the Modern Selling Podcast. Craig Charlton , CEO of SugarCRM has spent over 25 years building and running high-growth businesses. How Has Customer Churn Changed Since The Pandemic?

Churn 132
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Use Cases for the ChatGPT Integration for SugarCRM

SugarCRM

Use Cases for the Chat Module We also found the integration useful within the SugarCRM Chat. If you’re wondering how to say hello in German, you can quickly ask for the ChatGPT integration. Ask the SugarCRM Chat from your Sugar Dashboard anything you need to know! In this case, the prompts are not keyword-based.

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SugarCRM Named Best CRM for the Fourth Year in a Row 

SugarCRM

SugarCRM has once again come out on top as the leading CRM platform, for the fourth consecutive year. 98 companies in total were scored, of which only six made the mark with only one clear winner – SugarCRM, with outstanding scores in most categories. Yet again, when it comes to customer satisfaction – Sugar delivers!

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How to Achieve Sales & Service Alignment

SugarCRM

Some of the key topics discussed between Charles Hicks, General Manager, Sugar Serve at SugarCRM , Roy Grubbs, Customer Success Manager at SugarCRM , and Mario Del Cid, Customer Success Director, EMEA at SugarCRM include: The most common areas for improvement between sales and service: handoff points, closing the loop, and maintaining communication.

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Revolutionize The Customer Experience With Sales And Marketing Alignment

Sales Gravy

Delivering A Next-Level Customer Experience In this Sales Gravy Podcast, Jeb Blount talks to Clare Dorrian, SugarCRM's CMO, about putting people first, building human connections, and prioritizing the customer experience in a saturated market.

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How to Achieve CRM Excellence

SugarCRM

In this webinar with Jana Ferguson, Director of Customer Development and Brie Rowe, Director of SugarU at SugarCRM, we discussed our best practices to ensure CRM excellence. Below are the first 2 minutes of the webinar and the slide deck. If you would like to see the full video recording, you may access it here.

CRM 48
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Elevate Your Sales, Marketing, and Service Efforts with SugarCRM and Generative AI

SugarCRM

Sugar Market’s Gen AI capabilities will help you boost marketing efficiency and campaign effectiveness with advanced automation. Your marketers will no longer struggle with endless email creation.