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Holiday Wish 1: On-demand CRM Solutions

The ROI Guy

The hottest news in CRM, are for on-demand solutions from companies such as salesforce.com, Right Now and Up Shot (Siebel on-demand). Doing it right can help to improve the management of customer contacts and relationships, sales process and pipeline, management, forecasts and more. But are these on-demand solutions this hype-worthy?

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