Inside sales training: What is it? Why it matters? How to do it right.

Close.io

I hate to break it to you, but when it comes to inside side sales training, you’re going to spend less time reading and more time interacting with people. Investing in an effective inside sales training system within your company can pay amazing dividends.

How to transition from outside sales to inside sales

Nutshell

Inside sales refers to any form of selling that isn’t done face-to-face. Unlike outside sales (or field sales ) reps, inside sales reps connect with potential customers remotely through phone, email , and web conferencing. Among B2B companies, the use of inside sales reps has exploded in popularity. According to one Salesloft study, inside sales reps are hired more frequently than outside sales reps by a ratio of 10:1.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Inside Sales Power Tip 113 – Energy

Score More Sales

Lucy works for a software-as-a-service company. She is building a big, solid sales pipeline and gaining referrals from existing clients. Lori Richardson is recognized as one of the “Top 25 Sales Influencers for 2012″ and one of “20 Women to Watch in Sales Lead Management for 2012 and 2013″ Lori speaks, writes, trains, and consults with inside and outbound sellers in technology and services companies.

Energy 195

Inside Sales Power Tip 127 – Share Stories

Score More Sales

Make it a good one – like: How one of your clients now has piece of mind for the first time in years since they started using your security software. Lori Richardson is recognized as one of the “Top 25 Sales Influencers for 2013″ and one of “20 Women to Watch in Sales Lead Management for 2013″ Lori speaks, writes, trains, and consults with inside and outbound sellers in technology and services companies.

4 Ways to Achieve Better Personalization with Inside Sales: How a Data-Driven Approach Will Help Your Reps Work Smarter. @TechTarget

Smart Selling Tools

Inside sales reps who engage prospects with a personalized pitch see better open rates, have longer conversations, and book more meetings. Find them, nurture them, train them, and when they start to see success, let them sell the new process to the rest of the team for you.

Inside sales – it is a new dawn and sales training needs to shine

Sales Training Connection

Inside Sales. When it comes to inside sales, put aside old visions of airplane hanger-size room filled with lots of salespeople making lots of sales calls using finely polished scripts. These rooms may still be around but inside sales has undergone a dramatic shift in the last several years. Inside salespeople are no longer just engaged in small commodity type sales or as backup for completing the secondary tasks of the outside sales group.

Edgy Conversations for Inside Sales – Interview with Dan Waldschmidt

Score More Sales

I ramped up the posts and started using software to help support the efforts. If you are in Inside sales – send a follow up email to assure a potential buyer that you have their back, even if they are not going to buy today. Lori Richardson is recognized on Forbes as one of the “Top 30 Social Sales Influencers” worldwide. Lori speaks, writes, trains, and consults with inside sales teams in mid-sized companies.

Inside sales job descriptions you can steal in 2020

Close.io

In this post, we’re sharing three inside sales job descriptions that you can steal and personalize for your business in order to attract the right sales talent in 2020! Job description template: junior inside sales professional. ? Job description template: inside sales leader. ? Job description template: director of inside sales. Inside sales job description template: junior inside sales professional.

The Different Inside Sales Roles Explained

Factor 8

Fifteen years ago we had two kinds of reps: inside and outside. If you’re growing or starting up a team, you’re wise to spend time researching the type of rep that will best suit your sales process, talent pool, and customer preferences. And if you’re researching roles in sales, even better. Let’s dig in – starting with the top of the sales funnel or beginning of the buying process. We like Vengreso and Sales for Life for social media skills).

TSE 1172: Should I Start Off With Inside Sales or Outside Sales?

Sales Evangelist

Should I Start Off With Inside Sales or Outside Sales? Are you new to sales and asking yourself the universal sales question, “Should I start off with inside sales or outside sales?” When you’re in inside sales , your job isn’t to close deals.

12 inside sales skills you need to master to be a top-performing rep

Close.io

If you’ve got ambitions of becoming a top inside sales rep at your company, you’re going to have to build and sharpen these critical sales skills first. Many of these sales skills can be relatively quickly learned and cultivated through self-education and a relentless dedication to bettering yourself in your sales role. Want to master today's most important sales skills? GET FREE ACCESS TO THE SALES LIBRARY NOW. Closing the sale.

5 Tips to a Clean, Profitable Sales Pipeline for Inside Sales Managers

Sales Hacker

This article takes you through 5 crucial tips to efficiently manage your sales pipeline. Before we jump right in, let’s define what a sales pipeline is. A sales pipeline is a systematic and visual representation of your sales process. Based on how your buyer journey looks, example, Awareness, Interest, Decision, and Action, your sales pipeline stages may also vary. Ensure your reps take ownership for their individual sales pipelines.

8 Techniques to Effectively Train Your Sales Team

InsideSales.com

In the beginning stages of structuring a sales team , a new hire will get the chance to work alongside a seasoned rep and soak in the sale process, as well as how to best prospect leads. Oftentimes as your team grows, finding time to train every single new hire falls to the wayside.

How to Build a Successful Remote Inside Sales Team in 10 Steps

ExecVision

Remote teams are nothing new in the sales world–field reps have been closing deals outside of the office since practically the beginning of time. Working remotely is however, a newer development in inside sales. Here are ten steps for building a remote inside sales team that smashes quota and remains engaged: 1. It doesn’t matter how good your sales training program is, your team is going to forget most of it.

TSE 1183: Modernizing the Software Demonstration

Sales Evangelist

Modernizing the software demonstration can help prospects better understand your product value and keep your digital buyers connected to your product throughout the buying process. The average software buyer spends 5 percent of the buying process with the sales team.

12 inside sales skills you need to master to be a top-performing rep

Close.io

If you’ve got ambitions of becoming a top inside sales rep at your company, you’re going to have to build and sharpen these critical sales skills first. Many of these sales skills can be relatively quickly learned and cultivated through self-education and a relentless dedication to bettering yourself in your sales role. Want to master today's most important sales skills? GET FREE ACCESS TO THE SALES LIBRARY NOW. Closing the sale.

Catch & Release: Not a Closing Strategy

Mr. Inside Sales

I was onsite training in Montreal , Canada last week—a software company, hi everyone! and one of the sales reps brought up today’s quote as we were reviewing calls during the training. Sadly, this scenario was endemic in their sales culture (hence the reason I was hired to change it), and, sadder still, this scenario repeats itself throughout countless sales teams worldwide. Think of your own company’s sales presentations.

A Career in Inside Sales – Survey Says Yes

Score More Sales

Just a few years back, we were unsure how many sellers there are out there, let alone inside sales professionals. Recently a paper came out called Inside Sales Market Size 2013 – published by the InsideSales.com Research Division with Ben Warner who ran and challenged the data. The report was done in partnership with The Bridge Group, Inc, Kraig Kleeman, Software Advice, and Zoominfo, It covers several interesting topics. Inside Sales Structure.

Survey 208

First Direct Lending Achieves Rapid Growth with Velocify

Velocify

Velocify is so commonly used across the mortgage industry, and so intuitive to adopt, that training and onboarding new consultants is quick and easy. Despite operating in a highly competitive market with stiff competition, First Direct Lending has achieved impressive growth in a short amount of time, and continues to expand by leveraging Velocify to optimize their sales and marketing strategies. First Direct Lending is no stranger to the hustle of the mortgage industry.

The 13 Least Known Sales Technologies

Velocify

Did you know that high-growth companies are more likely to be familiar with the different types of sales technologies on the market? In fact, given a list of current sales technologies, high-growth companies were more familiar with 95% of the categories listed than flat or declining revenue companies, which on average, were 56% more likely to be unfamiliar with each technology. Percentage of participants who were unfamiliar with each type of sales technology.

5 Ways to Make Data Actionable With LevelEleven

LevelEleven

If you’re like many sales leaders, you’ve experienced the challenge of having too much data in too many places. The following are 5 ways to make data actionable using LevelEleven’s sales management system. Keep Your Sales Team’s Goals Front & Center.

Data 83

The Complete Guide to SaaS Sales

Nutshell

Software-as-a-service (SaaS) refers to any cloud software product that a company hosts and makes available to customers over the Internet, rather than offering it as a download onto their computers or mobile devices. Skip ahead: What Is SaaS Sales? Stages in a SaaS Sales Process.

Churn 101

The 33 Best Sales Training Video Channels on YouTube

Hubspot Sales

billion on training and development, including external providers, internal expenses and tuition reimbursement, according to The American Society for Training and Development. in 2013 on hiring sales training companies, one of the top five outsourced training expenditures, according to Training Industry. Clearly, if your team needs sales training, there's a lot of options out there. Best Sales Videos. Same goes for sales experts.

Sales Technology Best Practices: Superuser Tips for Success

Velocify

New technologies are automating the sales process and making organizations more productive and efficient than ever before, and the impact on business growth is undeniable. To ensure successful implementation of a new sales technology, there’s some best practices to keep in mind as you go through the onboarding process and beyond. Read on for superuser tips from Velocify customers on how to get the most out of your sales solution. Superuser Tip #3: Invest in Training.

14 Skills Sales Development Representative Have Mastered

InsideSales.com

The difference between a good and great sales development rep (SDR) is the skills they grasp. A Sales Development Representative, or SDR, is one of the primary roles within a sales and marketing team. Some SDRs do much more and follow the sales process until a sale is made.

20+ LinkedIn Influencers a Sales Person Must Follow in 2018 [Updated]

SalesHandy

After spending around 70+ hours on LinkedIn, observing & analyzing hundreds of profiles of Sales Influencers or Sales Gurus we have mindfully put together the list of 20+ Sales LinkedIn Influencers/Gurus that you must follow in 2018. Without any further ado, let’s jump right ahead to the list of Sales LinkedIn Influencers: 1. which is a platform that helps you track all your sales activity & the communication between your salesperson & the prospect.

Study: Is Your Team Prepared for the Coming Wave of Sales Tech Innovation?

Velocify

A wave of new sales technologies is providing businesses unprecedented choice in building out their ideal sales stack. As of January 2017, there were 450 sales technologies available —100 of which surfaced in the previous year, according to research from Nicolas de Kouchkovsky, principal of CaCube Consulting. Outdated sales technology just won’t cut it. They’re knowledgeable about leading and leading-edge sales technologies.

Study 46

Sales CRM for Small Businesses with BIG Ambition

Velocify

With Leads360 Express, sales managers will gain more control, visibility and peace of mind. In fact, more than half of small business owner’s project sales will grow in the next year, according to a Bank of America Small Business Owner Report. Within this optimistic environment, we are excited to introduce the new Leads360 Express, a sales CRM solution built from the ground up with the needs of small businesses in mind.

Which Type of Sales Job Is Right for You?

Hubspot Sales

Just like Girl Scout cookies come in many different flavors, sales jobs are incredibly varied. Rather than learning from direct experience which type of sales job you love -- and which ones you’re ill-suited for -- use this comprehensive guide. What to Look for in a Sales Job. Before you can analyze a sales job, you need to know what to look for. Industry and career path: Are you interested in working for Software-as-a-Service (SaaS) companies? Sales Engineer.

7 Tips to Increase Inbound Sales Leads for Your Small Business

Increase Sales

Inbound sales leads for small business will eventually outnumber outbound sales leads due to the explosion of smart devices through this word – mobility. Sales Training Coaching Tip: Keeping is the third phase of the 3-Phase-Sales-Process and will only grow in importance. Now not later is the time for you to plan for those inbound sales leads before you are behind the flow and are left in the wake of your competitors who have already taken that action.

7 Data-Backed Sales Best Practices

InsideSales.com

In this post, you’ll learn how to use predictive analytics and big data to improve your team’s inside sales skills. Follow these sales best practices to improve your sales reps’ selling skills and turn regular salespeople into sales superstars.

Data 75

How to Get 6 Promotions in 2 Years: BDR Model for In-Role Progression

ExecVision

For more than 10 years, I have managed inside sales teams of all kinds. In that time, I’ve had the unique privilege of managing hundreds of aspiring sales people. They wanted to grow in the organization and be in field sales, alliances, ops or enablement. We had spent significant time and resources to hire, train and manage this person. name"=>"Sales Management"} {"name"=>"Inside Sales No one wants to work for me, at least not for long.

The Four Pillars of Sales Team Satisfaction

DialSource

Sales rep satisfaction is a hot topic of conversation in the SaaS space. With a growing number of SaaS companies entering the market every day, reps have plenty of opportunities to move from role to role, which means employers must be very thoughtful about sales rep retention. At the 2018 SalesHacker Sales Summit in San Francisco, sales team growth expert’s Jacco van der Kooij and Rob Jeppsen presented a system for sales rep satisfaction.

How Much is Your Address Book Worth?

B2B Lead Blog - Inside Sales

As part of my research and training, I read a series of books on the subject of lead generation through strategic connections with people. For example, I have given away my books, one of my training courses which sell for about $500 and I have also trained a company’s business development team “Joint Venture Strategies” for free in order to gain trust with large clients. Software, which was amongst the first in CRM available. Inside Sales

The Impact of Chatbots and VR on Business Communication

Velocify

In a world where the click of a button can instantly summon almost anything a buyer could want, customers aren’t prepared to sit around waiting for a sales or service rep to call back or answer an email. Broadly available AI software, like Siri, has trained consumers to feel comfortable interacting regularly with a machine —  this infographic on AI in sales shows that by 2020, customers will handle 85% of their relationship with an enterprise without even interacting with a human.

The 5 Secrets to Get Your Email Returned

Mr. Inside Sales

If you’re a sales rep who is sending emails and waiting….and Because we’re all trained to respond to our own name, and this will draw your prospect’s eyes like a magnet. Something like: “Hi Barbara, Mike Brooks here with HMS software. If you or your team would like even more proven inside sales techniques, then consider signing up for our upcoming, online training program. Tired of your emails not getting returned?

How to make sales calls [The Ultimate Guide] – Part 3

OnePageCRM

The ultimate guide to planning, conducting and tracking your outbound sales calls. If you’re making a lot of prospecting calls, you might not have time to follow up immediately or as a sales development rep, your role ends at qualifying leads. Sales can be an expensive process with very profitable results. It depends on the leads, the value proposition, and the sales team. How to improve sales call performance? It pays to get your sales reps up to speed quickly.

“If You Can’t Measure It, You Can’t Improve It.”

Mr. Inside Sales

You can credit Drucker for all the KPI’s you collect and measure, and for all the software that’s been created to measure all the stats in your sales process, i.e., calls, contacts, closing ratios, top, middle, and bottom of the funnel management, etc.

Five Sales Certifications to Help Advance Your Career

CloserIQ

Where a career in sales is concerned, on-the-job experience is only part of the equation. Whether you’re a first-time job-seeker looking for a career in sales or a seasoned professional, there’s always something more you can learn. You need to always be on the lookout for a program or sales certification that could help you take your knowledge and expertise to a new level. 1) Certified Professional Sales Person (CPSP). The foundation of a career in sales.

How to make sales calls [The Ultimate Guide] – Part 3

OnePageCRM

The ultimate guide to planning, conducting and tracking your outbound sales calls. If you’re making a lot of prospecting calls, you might not have time to follow up immediately or as a sales development rep, your role ends at qualifying leads. Sales can be an expensive process with very profitable results. It depends on the leads, the value proposition, and the sales team. How to improve sales call performance? It pays to get your sales reps up to speed quickly.