Account-Based Customer Success: The Refrain Remains the Same
DiscoverOrg Sales
JANUARY 24, 2017
You know that feeling when you dump a 5,000-piece jigsaw puzzle out on the table for the first time, and you think “need those corners”? This is need-to-know, and while a CSM could get there on his/her own, it would eat far too many cycles to make it worth it. Same thing.
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