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Angry customer? Why that’s actually good news for you

Selling Essentials RapidLearning Center

The researchers surveyed 198 buyers to explore what happens when customers get angry, and found something surprising and potentially very useful for sales and customer service professionals: Customers will let you know they’re angry when they “believe they can potentially alter and/or seek a remedy for a negative event.”

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3 Tips for Showing Gratitude in Sales

Sales Hacker

Keeping a gratitude journal, practicing meditation, or praying are other ways one can show appreciation. To remedy this, we can nurture and fortify business relationships, grow sales funnels, and improve client relations just by introducing a little thankfulness. It’s great to be grateful .

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Customer Meetings: How the Best Sales Reps Approach Them

Sales Hacker

This is where the good old journalism 101 comes into play. Thankfully, the remedy is rather simple: tell your prospect what you expect, and ask them what they want to get out of it. Certain meeting tools require a prior install and there can also be security blockers that can keep your prospect from being able to join a screen-share.

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Sales Hacker Recommends: 97 Best Sales Books for Peak Performance (2020 Update)

Sales Hacker

The authors explain how almost any average-performing rep, once equipped with the right tools, can successfully reframe customers’ expectations and deliver a distinctive purchase experience that drives higher levels of customer loyalty and, ultimately, greater growth. It is a classic book you’ll reference throughout your career.

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PowerViews with Paul Gillin: Social Media – Pick Your Spots & Focus

Pointclear

He suggests the remedy is for a company to narrow its focus and concentrate on one or two spots and get really good at a limited number of social media sites. ” Paul recommends using new tools, especially LinkedIn’s approach to company profiles, to find the right titles inside the companies you’re targeting.

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The Best Sales Managers Don’t Chase Revenue: 6 Steps to Get Goal-Setting Right

Sales Hacker

Goals also help assess the efficiency of tools and methods, and formulate strategies for improvement or growth. A widely cited study published by the Journal of Applied Psychology found that lack of clear goals is a major cause of student attrition. Take prompt remedial actions when necessary. Audit your: Technology.

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The Best Sales Managers Don’t Chase Revenue: 6 Steps to Get Goal-Setting Right

Sales Hacker

Goals also help assess the efficiency of tools and methods, and formulate strategies for improvement or growth. A widely cited study published by the Journal of Applied Psychology found that lack of clear goals is a major cause of student attrition. Take prompt remedial actions when necessary. Audit your: Technology.