Babette Ten Haken

AUGUST 23, 2018

Any of the plethora of scoring systems which measure customer satisfaction and loyalty. And the first notification of these gaps are – yup you guessed it – “uncovered” during periodic customer satisfaction, experience and loyalty surveys. Your clients have a revelation for you. You know what I am talking about.

Retention 154

Retention Customer Revelation Loyalty 154

Babette Ten Haken

MAY 21, 2020

And another revelation here: our business ecosystem has been continuously changing for at least the last decade. Engage me to present one of my One Millimeter Mindset speaking programs, workshops or mastermind groups. And it never did in the first place, either. Planning your next team, corporate or association meeting?

Revelation 141

Revelation Face-to-face Retention Distribution 141

Babette Ten Haken

SEPTEMBER 12, 2018

Those accomplishments, honors, certifications, academic degrees in which we revel. Did you know that my keynotes and workshops are tailor-made for the professional peacocks in your life? Are we a bit too devoted to and obsessed by our professional labels? The awards we collect. The Top List of This or That we are on.

Ideal Customer Profile 131

Ideal Customer Profile Positioning Customer Epiphany 131