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What Is SugarCRM?

SugarCRM

CRM tools are a prerequisite for successful business operations in this new dynamic environment. As such, SugarCRM aims to deliver complex yet user-friendly solutions to business owners that aim to better manage their resources and enhance Customer Experience (CX). But how are we doing it? Discover below!

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Smashing the Data Silos with SugarCRM

SugarCRM

Companies everywhere rely on data to provide critical information related to marketing initiatives, sales efforts, and customer interactions. Everything a business does each day—every customer interaction, every sale, and every marketing effort—can all be documented into spreadsheets, decks, and database files.

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How WFG National Title Insurance Overcame Automation Challenges with SugarCRM

SugarCRM

Besides, WFG was looking into solutions to increase CRM adoption and streamline Marketing operations, along with giving their sales enablement efforts a kick. The first solution was costly and under-delivering regarding some of the most mundane tasks a marketing department had: forms, landing pages, and template creation.

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The Future of Sales: Navigating Change with Next-Gen Tools and Intent Data

SugarCRM

Sales intelligence tools! In fact, 43% of salespeople made use of sales intelligence tools and intent data in 2023, a 54% increase from two years ago. Intent data is a powerful tool to identify buying groups that have not contacted sales. Well, SDR-generated pipelines are taking a hit, but guess what’s booming?

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Unlock the Full Value of Artificial Intelligence With SugarCRM

SugarCRM

Artificial intelligence (AI) has transitioned from science fiction worlds to everyday reality; it has also become a more widely accessible tool than most fiction writers ever dreamed of. Small or mid-sized businesses can leverage AI-driven tools like SugarPredict to enhance multiple aspects of their operations.

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How Elmeq Optimizes Processes and Improves Customer Experience With SugarCRM

SugarCRM

The company soon secured a leading market position, offering products and services to various sectors, from pharmaceuticals, electromedicine, and robotics to transport, power grids, defense, and agriculture. The Challenges of a Market Leader As a market leader, Elmeq was faced with a series of challenges.

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Elevate Your Sales, Marketing, and Service Efforts with SugarCRM and Generative AI

SugarCRM

According to a recent report by McKinsey Digital , about 52% of the value that Gen AI could deliver applies to customer operations, marketing, and sales. At Sugar, we recently announced that Generative AI is part of our solutions and products , ranging from Sales Automation to Marketing and Service.