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We Need To Think About Retention Differently!

Partners in Excellence

We all know customer retention is important. And most of the strategies seem built around customer retention. The problem with most of our retention strategies is we become the status quo! We are part of the problem keeping them from doing more, to doing things differently, to addressing new opportunities.

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How Customer Retention Drives Revenue Growth feat. Barry Klein

Sales Gravy

On this episode of the Sales Gravy Podcast, Jeb Blount, the author of People Love You: The Real Secret to Delivering a Legendary Customer Experience, sits down with Talroo's Vice President of Success and Enablement Barry Klein to discuss why a focus on customer retention is crucial for revenue growth.

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Specialized Training is Key to Workforce Retention

Sales and Marketing Management

A Global Workforce Hopes and Fears Survey published by PwC in May 2022 highlights the feelings of today’s workers—and the challenges and opportunities for their employers. The post Specialized Training is Key to Workforce Retention appeared first on Sales & Marketing Management.

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Opportunity Math……

Partners in Excellence

Let’s look at some “opportunity” math. 60% of the opportunities we compete for end in no decision made! What if we set a goal of reducing the number of opportunities that customers abandon late in their buying process? We never even get exposure to those opportunities! Yet they fail!

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It’s Time to Stop Obsessing Over Leads

And how can you optimize your program to create more qualified sales opportunities, faster? Customer retention. Modern marketing teams focus on likely future customers to generate awareness, interest, and opportunities without waiting on them to fill out a form. Pipeline acceleration. Customer expansion.

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The Funding Opportunities Your Business Is Missing Out On

Smooth Sale

Photo by wal_172619 via Pixabay Attract the Right Job or Clientele: The Funding Opportunities Your Business Is Missing Out On It is damaging to a business to not take advantage of funding opportunities as appropriate. What kind of funding opportunities is your business potentially missing out on, and why?

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A Hopscotch Client Retention Strategy will not boost Client Success

Babette Ten Haken

If you practice a hopscotch client retention strategy, do not get your hopes up. Rather, start by being better prepared to weigh risks against opportunities. When your organization embraces a hopscotch client retention strategy, you color within the lines. Making clients successful is hardly child’s play. Yes, I know.

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Reinforcement: The Key to B2B Sales Rep Training

If you’re investing in a B2B sales training initiative, give your program the best chance of success by implementing a reinforcement program designed to improve retention and keep the momentum of your training message going until your reps have the opportunity to really apply it.

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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.