CRM Implementations Cost An Estimated $4.6 billion Annually, New Analysis Says
Zoominfo
MARCH 10, 2021
However, in a sponsored research report, IDC estimated that Salesforce’s ecosystem will be six times the size of Salesforce itself by 2024 , which provides some context to the overall CRM field. From 2019 through 2024, “Salesforce and its ecosystem are expected to enable the creation of 4.2 Salesforce holds about 19.5%
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