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Optimizing the Entire Revenue Lifecycle to Drive Net Revenue Retention

Sales and Marketing Management

Revenue growth is about retaining the customers you have and exercising rigorous efficiency in how you generate new business. An optimized revenue lifecycle considers the entire customer experience, increasing net revenue retention by improving that experience.

Retention 311
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How Customer Retention Drives Revenue Growth feat. Barry Klein

Sales Gravy

On this episode of the Sales Gravy Podcast, Jeb Blount, the author of People Love You: The Real Secret to Delivering a Legendary Customer Experience, sits down with Talroo's Vice President of Success and Enablement Barry Klein to discuss why a focus on customer retention is crucial for revenue growth.

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We Need To Think About Retention Differently!

Partners in Excellence

We all know customer retention is important. And most of the strategies seem built around customer retention. The problem with most of our retention strategies is we become the status quo! They are there to “protect” that base revenue. Retention is really never about maintaining the status quo.

Retention 126
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Focus on Winning to Drive More Sales and Revenue

Understanding the Sales Force

Anyone can win an account and beat a competitor by pulling the price lever but that is not a long-term strategy for account retention or profitability. The post Focus on Winning to Drive More Sales and Revenue appeared first on Kurlan & Associates, Inc.

Revenue 193
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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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Retention is the New Growth – Why Customer Success Is Critical Today

SBI Growth

Going into 2020, Market Leaders were already counting on the majority of their revenue coming from their existing customer base. Most companies build their 2020 Revenue plans on an assumption of GDP growth, and this assumption has shifted.

Retention 401
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How Marketing Leaders Are Supporting Acquisition, Nurture, and Retention

SBI Growth

Through CX strategy, leading revenue marketing teams will uncover areas of friction and process as a continuous feedback loop between. Since the turn of the millennium, mastering and perfecting the Customer Experience (CX) has been a goal for Marketing Leaders.

Retention 331