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5 Ways To Improve Your Customer Retention Rate

Apptivo

It includes customer conversion and customer retention. Customer retention, on the other hand, concentrates on preventing existing customers from leaving your business. According to a study , 89% of companies state that excellent customer service plays a huge role in improving the customer retention rate.

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7 Top Sales Coaching Software & Key Benefits of Leveraging It

Hubspot Sales

According to a study from Second Nature Sales Coaching , 96% of respondents agree or strongly agree that effective sales coaching positively impacts sales reps’ performance. Additionally, with features like call coaching software — some tools can even help you help them level up their conversations. Pricing is available upon request.

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How to Train a Sales Team on Products: Use Modern Software, Not Old-Fashioned Training Techniques

Bigtincan

The solution, in our experience, is modern training software that allows sales reps to find and review product information exactly when it’s needed by using techniques like just-in-time learning (reps can look up answers as needed) and microlearning (short lessons for improved knowledge retention).

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Kiss Your Retention Woes Goodbye with Employee Onboarding Software: Part 1 of The Great Resignation Series

Lessonly

It’s delivering a world-class onboarding experience using the best onboarding software on the market. Great retention starts on (or before) day 1. Unfortunately, free employee onboarding software rarely can deliver all of this at the scale and speed that you need it. Are you shopping for the best employee onboarding software?

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Value Driven Strategy for Client Retention

Vendor Neutral

Do You Have a Value Driven Strategy to Enhance Client Retention? It is little surprise client retention is so prominent in the minds of businesses leaders today. What is the role of value in these efforts, though, and what are some methods for improving retention in today’s selling landscape? Why Client Retention Matters.

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An ultimate guide to live chat Software

Salesmate

And live chat software is the ideal tool for boosting customer support. So, before your prospect’s patience runs out and you have to say, Implement a live chat software that puts an end to all your customer related issues. What is live chat software? How does a live chat software work? Ease of use .

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Simple Steps to Creating an Inclusive Workplace

Sales and Marketing Management

Sales organizations and teams that embrace diversity have a more solid footing in the market, achieve higher customer and employee retention and earn more wins. A study by Xactly showed that the most diverse companies are 35% more likely to outperform their competition. mouth, and reputation are still highly valued.

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