Babette Ten Haken

NOVEMBER 28, 2018

Are competing customer retention cultures crippling your organization or association? First, competing customer retention cultures are sustained within traditional departmental silos and business models. First, competing customer retention cultures are sustained within traditional departmental silos and business models.

Retention 66

Retention Ideal Customer Profile Hiring Customer 66

Act!

APRIL 22, 2024

Additionally, use tools like Google Trends to understand where consumer preferences in your industry are headed. Competitor analysis and social listening tools can also come in handy. Also, you could launch a range of paid online workshops for people who want more in-depth insights. Start your 14-day free trial to see Act!

Small Business 52

Small Business Small Business ACT Face-to-face 52

Babette Ten Haken

MAY 21, 2020

Ready to develop your own, distinctive pre-sales strategy that incorporates post-sale client retention: delivered both virtually as well as in-person? Engage me to present one of my One Millimeter Mindset speaking programs, workshops or mastermind groups. My playbook of communication tools and methods, Do YOU Mean Business?

Revelation 141

Revelation Face-to-face Retention Distribution 141

Smooth Sale

APRIL 22, 2024

Whether you’re operating out of a chic downtown office or a bustling workshop on the outskirts of town, this insurance isn’t just important—it’s a must. Mastering the art of branding yourself with impact is not just a marketing tool; it’s a strategic move that can significantly boost your business growth.

Insurance 95

Insurance Insurance Real Estate Hiring 95

Babette Ten Haken

JUNE 30, 2020

Because creating the initial and managing the enduring client relationship becomes mission-critical to client success and retention. Engage me to present one of my One Millimeter Mindset speaking programs, workshops or mastermind groups. My playbook of communication tools and methods, Do YOU Mean Business? Contact me here.

Engineering 136

Engineering Face-to-face Retention Strategy 136

Sales Hacker

MAY 24, 2023

In the highly competitive B2B tech space, it’s easy to market your offer with so many tools and channels available. Tito explains when it makes sense to prioritize customer acquisition vs. retention and vice versa. Where to find Tito : LinkedIn Key Insights It’s always people first, then tools and processes.

How To 84

How To Decision Maker Retention Referrals 84

Babette Ten Haken

JULY 5, 2018

And is this inconsistency reflected in the rate of customer churn and customer retention, mid year? I do not need to be reminding you of best practices in customer experience and customer retention. So much for customer experience and customer retention mea culpa. Or is your track record inconsistent? Let’s all B-R-E-A-T-H-E.

Retention 56

Retention Customer Churn SME 56

Babette Ten Haken

MARCH 8, 2018

Ask employees where they fit into the renewal versus retention equation. When I speak to sales audiences about customer retention, their expectations are that I will provide them with clever tools and tips on renewing customers, so they can meet quota. That is an old-school, siloed approach to customer retention.

Strategy 74

Strategy Customer Retention SME 74

Hubspot Sales

JUNE 8, 2020

Retention and Advocacy Stage. The Retention and Advocacy Stage isn’t part of the traditional buyer’s journey (in fact, I just named it myself), but it’s important nonetheless. Sales collateral for the Retention and Advocacy Stage includes: FAQ and knowledge base. Customer newsletters. Customer loyalty programs. Customer events.

Collateral 98

Collateral Case Study Retention Hubspot 98

SBI Growth

OCTOBER 15, 2013

It’s a convenient tool to assess HR’s support for sales. HR’s focus is on attraction, retention and development of human capital. Social Selling Profiles – The LinkedIn profiles of the sales team must shift from an online résumé to a powerful selling tool. Then he led a workshop to help enhance their profiles.

Hiring 303

Hiring Social Media Ideal Customer Profile Microsoft 303

Babette Ten Haken

JULY 2, 2018

And as you plan for your next association meeting or organization event, consider bringing me in to conduct one o f my One Millimeter Mindset breakout sessions on Professional Innovation, Storytelling, Workforce Collaboration, Us versus Them Mindset, or Customer Retention. Why Our Defining Moment is not all about Our Backstory [link].

SME 53

SME Retention Motivation Meeting 53

Babette Ten Haken

MAY 31, 2018

Many changes were made, which resulted in higher quality output and improved customer experience and customer retention. Engage me to speak or conduct an interactive workshop for your business or at your next corporate or association event. Babette’s playbook of collaboration tools, Do YOU Mean Business? , Contact me.

SME 61

SME Customer Retention Survey 61

Babette Ten Haken

AUGUST 8, 2018

Think of the implications of this professional innovation strategy on customer success and customer retention. Engage me to speak or conduct an interactive workshop at your next corporate or association event. Babette’s playbook of collaboration tools, Do YOU Mean Business? , First Professionally Compelling Strategy.

SME 57

SME Webinar Metrics Retention Trends 57

John Barrows

FEBRUARY 6, 2019

Leading companies like Novartis, Actavis and Janssen have seen substantial improvement in knowledge retention and overall better training results with our solutions. As I’ve mentioned earlier, our clients were able to substantially improve knowledge retention thanks to these apps, not to mention the extra profit from upselling.

Strategy 128

Strategy Education Scale Retention 128

Apptivo

OCTOBER 3, 2022

Lifecycle marketing is as much about retention, as it is about acquisition, incorporating a 360° approach. Automated prospecting might also be effective in B2B marketing, using CRM tools, by creating drip campaigns and generating interest in the potential customer. Strategies: 1.Every Conclusion.

Marketing 98

Marketing Lead Rank Lead Scoring Loyalty 98

Smooth Sale

JUNE 20, 2023

You can achieve this by Creating task forces or cross-functional teams to address specific organizational challenges Encouraging the sharing of resources, expertise, and ideas across departments Facilitating regular interdepartmental meetings or workshops 4. Inclusion Allies Coalition “Everyone is welcome here.”

Hiring 78

Hiring Influencer Microsoft Promotion 78

Smooth Sale

SEPTEMBER 19, 2023

It’s common for someone to attend countless workshops on inclusive leadership and return to the workplace armed with certificates and tools, yet still need help implementing what they’ve learned. The result? A continuation of favoritism and a lack of change. Inclusion Allies Coalition : “Everyone is welcome here.”

Hiring 118

Hiring Lead Rank Conference Lead Scoring 118

Babette Ten Haken

OCTOBER 8, 2020

Masterminds and workshops available for teams as well. My One Millimeter Mindset virtual and in-person keynotes, workshops, coaching and mastermind programs translate across strategic communication and collaboration disconnects between people and professional disciplines. Get everyone to where they need to go.

Campaigns 149

Campaigns Conversion Coaching Relationals 149

Pipeliner

FEBRUARY 23, 2024

Digital platforms and CRM tools enable seamless customer interactions and data sharing across departments, enhancing the overall customer experience. Establishing shared feedback channels, such as internal communication tools or databases, is crucial. This gap highlights the need for a more unified approach to customer service.

Customer Service 59

Customer Service Customer Company Lead Rank 59

Babette Ten Haken

JULY 18, 2018

Looking for a speaker or workshop on customer experience and customer retention for your next association or organizational meeting or event? Engage me to speak or conduct an interactive workshop at your next corporate or association event. Babette’s playbook of collaboration tools, Do YOU Mean Business? , Contact me.

Webinar Metrics 59

Webinar Metrics Customer Strategy Real Estate 59

Nutshell

MARCH 15, 2024

This article explores the benefits of creating a lead nurturing process, the different stages of that process, and the ideal tools for a successful lead nurturing campaign. While this approach may result in short-term gains, it isn’t sustainable and won’t lead to as many wins or long-term customer retention.

Lead Nurturing 71

Lead Nurturing Top of Funnel Sales Qualified Lead Lead Rank 71

Babette Ten Haken

FEBRUARY 25, 2020

Subsequently, in relation to client success and retention. Engage me to present one of my speaking programs, workshops or mastermind groups. I have some great tools in my book, Do YOU Mean Business? Because our existing and potential customers’ stories are never-ending. Consequently, our storytelling patience plays out big.

Customer 77

Customer Lead Rank Engineering Retention 77

Babette Ten Haken

JULY 3, 2018

And as you plan for your next association meeting or organization event, consider bringing me in to conduct one of my One Millimeter Mindset breakout sessions on Professional Innovation, Storytelling, Workforce Collaboration, Us versus Them Mindset, or Customer Retention. Babette’s playbook of collaboration tools, Do YOU Mean Business? ,

SME 53

SME Retention ACT Customer 53

Babette Ten Haken

AUGUST 2, 2018

When I work with clients on customer retention issues, we focus our forensics on locating gaps in customer experience execution and delivery. Engage me to speak or conduct an interactive workshop at your next corporate or association event. Babette’s playbook of collaboration tools, Do YOU Mean Business? , Think about it.

Customer 55

Customer Survey SME Retention 55

Babette Ten Haken

JUNE 23, 2020

Engage me to present one of my One Millimeter Mindset speaking programs, workshops, coaching and mastermind groups. My One Millimeter Mindset virtual and in-person keynotes, workshops, coaching and mastermind programs translate across strategic communication and collaboration disconnects between people and professional disciplines.

Networking 141

Networking Call-back Intent Coaching 141

Partners in Excellence

SEPTEMBER 9, 2020

” Perhaps the most important part of the onboarding process is not teaching them about our products, tools, processes, markets. This seldom happens in training workshops, but happens in the “spaces in between.” What About Sales Person Retention? What are the values and beliefs? Talent Still Matters!

Face-to-face 98

Face-to-face Retention Relationals Meeting 98

Babette Ten Haken

AUGUST 1, 2018

Towards a new way of leveraging collaboration to catalyze professional innovation, workforce engagement and customer retention? Engage me to speak or conduct an interactive workshop at your next corporate or association event. Babette’s playbook of collaboration tools, Do YOU Mean Business? , Contact me. is available on Amazon.

Customer 51

Customer Demand Generation Agencies Hiring Demand Generation 51

Babette Ten Haken

JULY 16, 2018

I offer two scenarios reflecting what I see the majority of the time when speaking about and giving workshops on retaining customers. Download this Executive Summary on the 5 Top Negative Customer Retention Scenarios. Engage me to speak or conduct an interactive workshop at your next corporate or association event. Contact me.

Customer 58

Customer Survey Loyalty Promotion 58

Babette Ten Haken

JUNE 14, 2018

Engage me to speak or conduct an interactive workshop at your next corporate or association event. Babette’s One Millimeter Mindset Workshops and Speaking programs leverage collaboration to catalyze professional innovation, workforce engagement and customer retention. In one millimeter increments, each day. Contact me.

Customer 70

Customer SME Retention Exercises 70

Babette Ten Haken

AUGUST 13, 2018

That is what customer retention is all about. Consider one of my professional speaking programs and workshops to determine the professional value of finding your professional Zen. Engage me to speak or conduct an interactive workshop at your next corporate or association event. Or tech platform prompts. Contact me.

Customer 53

Customer SME Retention Quota 53

Babette Ten Haken

AUGUST 6, 2018

Consider the impact professional predictability has on customer experience, success and retention. Engage me to speak or conduct an interactive workshop at your next corporate or association event. Babette’s playbook of collaboration tools, Do YOU Mean Business? , Not pretty, eh? It doesn’t have to be that way.

Customer 55

Customer Engineering SME Retention 55

Babette Ten Haken

JUNE 11, 2018

And when it comes to renewals and customer retention, wow, those summer months are golden for having the time to sit down with loyal customers. Engage me to speak or conduct an interactive workshop at your next corporate or association event. Babette’s playbook of collaboration tools, Do YOU Mean Business? , With their people.

SME 56

SME Retention Decision Maker Networking 56

Babette Ten Haken

SEPTEMBER 29, 2020

They anticipate that every employer hires professionals who are adequately trained to execute professional tools to: Increase efficiency. Engage me to present one of my One Millimeter Mindset speaking programs, workshops or mastermind groups. Her playbook of cross-functional tools, Do YOU Mean Business? Eliminate waste.

Hiring 93

Hiring Engineering Intent Education 93

Close.io

DECEMBER 17, 2019

Inside sales training is different from traditional sales training as it focuses more on outreach, data and sales tools. Strengthen employee retention. There’s a vast array of sales training tools out there to help you equip your team, boost their productivity and close more deals. Reporting tools & software.

Inside Sales 72

Inside Sales Training Lead Rank How To 72

Babette Ten Haken

JUNE 4, 2018

Babette Ten Haken’s Workshops and Speaking Programs are provocative, enlightening and strategic. Engage me to speak or conduct an interactive workshop at your next corporate or association event. Babette’s playbook of collaboration tools, Do YOU Mean Business? , Click here to learn more. Take action! Contact me.

SME 58

SME Churn Face-to-face Engineering 58

Babette Ten Haken

JUNE 25, 2018

So much for “sticking close to the customer” for customer retention? Hire me to speak or conduct an interactive workshop at your next corporate or association event. Babette’s One Millimeter Mindset Workshops and Speaking programs leverage collaboration to catalyze professional innovation, workforce engagement and customer retention.

Customer 54

Customer SME Retention Hiring 54

Babette Ten Haken

MAY 5, 2020

My One Millimeter Mindset virtual and in-person keynotes, workshops, coaching and mastermind programs translate across strategic communication and collaboration disconnects between people and professional disciplines. My playbook of communication tools and methods, Do YOU Mean Business? Click here to set up an appointment.

Churn 117

Churn Engineering Proposal Coaching 117