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3 Ways to improve Your Customer Retention Scorecard

Babette Ten Haken

Your clients have a revelation for you. They continue to do business with you and your organization based on the value of post-sales support. Not how awesome the pre-sale activities and customer courtship are. Instead of relying on internally-focused measurements which reinforce existing products, services and programs.

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The Future of AI for Sales (And How to Prepare for It)

Sales Hacker

The need for automation in sales. The potential future of AI for sales. Making the most of sales technology. The Need for Automation in Sales. Sales has, generally speaking, been slow to adopt AI and automation. Allowing automation to take over is the key to uncovering revelations like these in the future.

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GDPR: The Good, the Bad, and the Grey

Sales Hacker

With the Equifax disaster in the news and the ongoing revelations of the breadth of the leak, we may even see similar regulations in the US. Further, when international businesses have difficulty deciding who is subject to the GDPR, we expect the regulation will tend to be broadly adopted.