article thumbnail

Why avoiding Story Context derails Sales Decision Making

Babette Ten Haken

Unfortunately, when salespeople bring in engineers and other experts towards the end of the sales cycle, undiscovered elements of story context are, well, discovered. At “that” final meeting, when the sale is assumed, but not yet closed. When closing the sale is the goal, projects are over-promised and under-specified.

article thumbnail

Are We Storytelling compelling Customer Retention Experiences?

Babette Ten Haken

Doing our thing, pre- and post-sale. Yet, the further down the sales cycle we go, these are the stories our prospective clients truly want to hear. Engage me to speak or conduct an interactive workshop at your next corporate or association event. She is a member of SME, ASQ, SHRM and the National Speakers Association.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to perform Customer Base Triage and Why It Matters

Babette Ten Haken

Lengthy sales cycles and subsequent product and service contract lifecycles create a false sense of product-fit security. Engage me to speak or conduct an interactive workshop at your next corporate or association event. She is a member of SME, ASQ, SHRM and the National Speakers Association. Click To Tweet.

article thumbnail

Why Your Business Cases fall short of telling the entire Story

Babette Ten Haken

In my Storytelling for STEM Professionals and Left Brain Thinkers workshops, we break down communication barriers between functional silos. Then, sales cycles, as well as beta adoption of new services and products, become lengthy or stalled. Babette is a member of SME, ASQ, SHRM and the National Speakers Association.