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3 Ways to improve Your Customer Retention Scorecard

Babette Ten Haken

Her speaking programs combine her training as a STEM design thinker, Six Sigma Green Belt and Voice of the Customer practitioner with her background in new product development, startups, market research and sales. She is a member of SME, ASQ, SHRM and the National Speakers Association. is available on Amazon.com. Image source: Fotolia.

Retention 154
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When Our Customers tell Overstated Stories and We believe Them

Babette Ten Haken

She is a member of SME, ASQ, SHRM and the National Speakers Association. Babette Ten Haken’s One Millimeter Mindset speaking programs leverage profitable collaboration to catalyze professional innovation and workforce engagement experiences which fuel customer success and business growth. is available on Amazon.com. Image source: Fotolia.

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Presenting My Top 2018 Customer Experience Blog Post!

Babette Ten Haken

Babette is a member of SME, ASQ, SHRM and the National Speakers Association. Babette Ten Haken, and her One Millimeter Mindset speaking and storytelling programs, catalyze organizations and associations, like yours, who want to leverage a more profitable workforce to retain the customers you work so hard to win. is available on Amazon.com.

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Collaborative Revenue Generation is Everyone’s Job Function

Babette Ten Haken

She is a member of SME, ASQ, SHRM and the National Speakers Association. Babette Ten Haken’s One Millimeter Mindset speaking programs leverage collaboration to catalyze professional innovation and the type of workforce engagement experiences which fuel customer success and business growth. Image source: Fotolia.

Revenue 85
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Differentiation is about seeking Business Common Ground

Babette Ten Haken

Babette is a member of SME, ASQ, SHRM and the National Speakers Association. Babette Ten Haken and her One Millimeter Mindset speaking and storytelling programs catalyze organizations and associations, like yours, who want to leverage a more profitable workforce to retain the customers you work so hard to win. is available on Amazon.com.

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Engagement Experience fuels Customer Experience

Babette Ten Haken

She is a member of SME, ASQ, SHRM and the National Speakers Association. Babette Ten Haken’s One Millimeter Mindset speaking programs leverage collaboration to catalyze professional innovation and the type of workforce engagement experiences which fuel customer success and business growth. is available on Amazon.com.

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Why Collaborative Storytelling is Profitable Storytelling

Babette Ten Haken

She is a member of SME, ASQ, SHRM and the National Speakers Association. Her One Millimeter Mindset speaking and consulting programs leverage collaboration to catalyze professional innovation, workforce engagement and customer retention. Babette’s Playbook of collaboration hacks, Do YOU Mean Business? is available on Amazon.com.