The Evolution of CRM: What’s Next?

Miller Heiman Group

The new look, tone and user experience reflect our commitment to our roots in sales, service and research, while recognizing our evolution into technology and analytics. While we’ve been a leader in the sales training realm for decades, the concept of CRM has been around even longer. The physical nature of the Rolodex mirrored the personalized sales attitudes of the era; a handshake or a slap on the back told a client you cared about them. Sales Technology

Going Beyond Marketing and Sales Alignment with Justin Shriber, Episode #97

Vengreso

We’ve all heard how critical it is for sales organizations to work on marketing/sales alignment, but my guest on this episode of #SellingWithSocial goes a step further to make the two a powerful combination that closes more deals. Marketing Sales Alignment Is Only A Beginning.

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Seismic Surpasses 70 Technology Integrations Available to Customers

Smart Selling Tools

Seismic, the recognized leader in sales and marketing enablement, today announced that the company now boasts more than 70 integrations across the technology ecosystem found among sales and marketing teams. Sales readiness: Brainshark, MindTickle. Sales Enablement.

We Drink Our Own Champagne: Cheers to Happy Selling!

Velocify

I have been in technology sales for more than 16 years—six of which have been at Velocify. In my sales career, I have used Goldmine, ACT, Microsoft Access, Siebel CRM, Right Now Technologies, Netsuite and also Salesforce at three previous companies.

Differentiation, Dissimilarity, Disruption

Partners in Excellence

Frankly, I hadn’t thought about it before, but the more I thought, it’s an important distinction for sales people and can become an important strategic issue for executives and business strategists. Recently, I was being interviewed on value creation and differentiation.

Siebel 119

SaaStr Podcast #214: Erica Schultz, CRO @ New Relic on What It Takes To Successfully Scale Into Enterprise

SaaStr - Sales Strategy

As for Erica, under her CRO role, she leads all go-to-market functions including Marketing, Sales, Operations, Customer Success, Services, and Support. How does the move to enterprise fundamentally impact the sales team? How does the structure of the sales team change with the move?

Holiday Wish 1: On-demand CRM Solutions

The ROI Guy

Wish 1: On-demand CRM Solutions For many businesses looking to turbo-charge their sales and marketing growth, having a managed sales process is important. Doing it right can help to improve the management of customer contacts and relationships, sales process and pipeline, management, forecasts and more. The hottest news in CRM, are for on-demand solutions from companies such as salesforce.com, Right Now and Up Shot (Siebel on-demand).