New software, updates and features are helping SugarCRM stay ahead of the game

SugarCRM

As we continue to remain at the forefront of the CRM industry, we have recently made several major announcements regarding new technology, software and updates. Finally, we’re excited to announce some of the new features users can expect in December from SugarCRM Hint – the flagship application of our Relationship Intelligence product line. The post New software, updates and features are helping SugarCRM stay ahead of the game appeared first on Get your daily dose of Sugar.

CEO Craig Charlton on Why He Can’t Wait to Tell the World About SugarCRM

SugarCRM

So when the opportunity to lead SugarCRM into the next stage of growth arose, I’m not exaggerating when I say I jumped at the chance. It’s with great excitement that I join the enterprising team at SugarCRM as CEO. Under Larry Augustin’s leadership over the last decade, SugarCRM has increased revenue 10x and established itself as a leading CRM disruptor. Now, as SugarCRM’s former CEO transitions to his new role as board chairman, we’re entering a new era for the company.

Latency and the Case for Conversational B2B Software

SugarCRM

For these reasons and more the SugarCRM engineering team is constantly thinking about and developing more ways to give back more to every Sugar user for every action they take in the system. Stay tuned for some cool announcements, especially at SugarCon 2018… The post Latency and the Case for Conversational B2B Software appeared first on Get your daily dose of Sugar. One of the more popular buzzwords floating around the world of IT these days is “conversational [blank].”

SugarCRM’s Summer 18 release responds to the most important themes in CRM today

SugarCRM

At SugarCRM, we have long known that if technology in the workplace looks, feels and intuits like the technology we use at home, it will be more engaging and easier to use, meaning the most benefit can be gained. Once upon a time, CRM software was simply a place to store and access customer data, yet today it can be so much more. Enterprise software should provide the same level of ease and simplicity as consumer apps do and that’s certainly the case here.

Do I Need to Hire a Full Time Administrator for SugarCRM?

SugarCRM

Once your CRM consultants and software salesperson have delivered their respective terms of engagement, the one person that you are left with to make inevitable and necessary adjustments to your CRM system is your SugarCRM administrator. A SugarCRM administrator will know how to use many advanced features that just aren’t commonly utilized by the average end user. A SugarCRM administrator does more than just regular updates.

Keep Your Head in the SugarCloud

SugarCRM

By Zachariah Sprackett, VP, Operations at SugarCRM. The benefits of software-as-a-service running in the cloud are too many to enumerate. CRM SugarCRM AWS cloud DevOps Kubernetes micro-services PaaS SaaS SugarCloud

Data 32

Why Your Sales Team Isn´t Using Your CRM

SugarCRM

What you can change: Ensure your CRM platform can be customized to fit your company’s sales process instead of trying to change your business to match the out-of-the-box software. CRM CRM Success SugarCRM sales user adoption user adoption

CRM 32

4 Ways CRM Will Improve Your Customer Experience

SugarCRM

If you had software that could provide a 360-degree view of your customer in one place, your representatives would be able to sell more, service better, or market to in a more productive way. CRM CRM Success Customer Engagement Customer Experience SugarCRM customer experienceThere are many trends on the horizon that may pique your interest as you develop your business strategy to stand out amongst your competitors.

CRM 22

CRM Adoption: Five Tips for Staying On Course Post Deployment

SugarCRM

Just because the software is in place, does not always mean it is being used at optimal levels or driving the best return. And really, a CRM initiative isn’t a system, or piece of software – it is an encompassing program. Below are some simple best practices for building a solid adoption campaign after deploying the CRM software. CRM CRM Success SugarCRM CRm adoption CRM strategy gamification

Taking the Customer View – Using the Customer Journey Plugin to Better Know the Customer

SugarCRM

It’s why we at SugarCRM offer the Customer Journey Plugin, a simple tool for visualizing and operationalizing every aspect of the customer journey, both large and small. CPGs, software developers, holding companies, manufacturers, tourism and hospitality providers, financial services firms and many others. CRM Customer Engagement Customer Experience SugarCRM CJP Customer Journey Plugin Journey ManagementThere’s a Chinese restaurant I like for takeout.

It’s Time to Integrate Your CRM with Marketing Automation

SugarCRM

CRM and Marketing Automation are both powerful software but together they are a dynamic duo. With plenty of benefits, the compatibility of both is an important consideration when searching for the right software for your company. SugarCRM integrates tightly with many leading Marketing Automation systems. The line between Sales and Marketing teams have become blurred. Marketers are often tasked with activities that are traditionally sales and vice versa.

3 Training Tips to Maximize Your Sugar Deployment

SugarCRM

It’s an enormous process to enter into an agreement with a new CRM software vendor. SugarU” is an entire team here at SugarCRM that is solely focused on user training for end-users, admins and developers. Did you know that numerous SugarCRM partners conduct extensive onsite training programs? By the time you make that “final” decision it can feel as though you’ve been engaged with your new vendor for ages.

How Sugar Solves your IT Department’s Biggest CRM Challenges

SugarCRM

The CRM must offer flexible deployment options – SugarCRM believes your CRM should adapt to your business, not the other way around. Unlike other CRM providers with proprietary platforms and rigid deployment models, SugarCRM provides the freedom to deploy Sugar in a manner that best suits your business: select from a variety of deployment models ranging from a fully managed software-as-a-service (SaaS) to on-premise installations.

How Finding the Common Revenue Thread Simplifies Executive Decision Making

Smart Selling Tools

Best practices organizations have tech stacks that integrate all of the following with each other: Sales CRM (Salesforce, Microsoft Dynamics, SugarCRM, etc.). Oh, year-end analysis. How I love thee and hate thee. Let me count the ways….

How Sugar addresses your biggest sales challenges (Part 2)

SugarCRM

Furthermore, organizations are using SugarCRM’s mobile SDK as a catalyst to change their mobile CRM strategy. We are drowning in manual data entry – Alleviate your pain with SugarCRM Hint. It’s important to remember CRM software is just a tool. Each year, it feels like sales leaders face a new host of challenges as they must navigate people, processes, and technology to meet their goals. Modern CRM is designed to help businesses overcome some of these challenges.

Don’t Hit the Wrong Button…Why the User Interface Matters

SugarCRM

Instead, during a routine test of the state’s emergency and wireless-emergency alert systems, a state employee selected “missile alert” instead of “test missile alert” from a drop-down menu in the agency’s alert-system software, then confirmed his incorrect selection with another click. But, software that is clunky, hard to work with, or just plain ugly will hinder employees in doing their jobs. Too often, the user’s experience in enterprise software has been ignored.

How the World Trade Centers Association Streamlined Business Operations With CRM

SugarCRM

Our team already had been somewhat accustomed to a mid-sized softwareSugarCRM —which had been previously implemented. (Editor’s Note: the following is a guest post from Kinear Young , the Member Information Manager at World Trade Center Associations. Kinear wrote this post for Upshot, a place for Sugar Insiders to tell their stories). When I was drafting our CRM proposal, one path was a completely custom-built solution.

Servitization: When Manufacturers Become Service Companies

SugarCRM

In short, manufacturing companies that are building a servitization business model invariably need to figure out how also become a software-as-a-service business. It’s that time of year again when techies bring out the crystal ball and prophesize about what’s coming in the next year.

Staying Relevant is the Key to Business Survival

SugarCRM

At SugarCRM, we are on our own journey and are constantly evolving to ensure that not only do we stay relevant, but we lead the way in driving innovation in the field of customer relationship management. The minute your business loses its relevance is the minute it dies.

9 Steps to a Successful CRM Go-Live

SugarCRM

A CRM project manager’s job is more than just collecting requirements and selecting new software. The best software projects are those that quickly deliver value to the business…and keep delivering more and more value over time. These nine steps to a successful go-live are the result of hundreds of man-years of lessons learned across thousands of CRM projects here at SugarCRM.

CRM 35

Five (More) CRM Myths—Busted

SugarCRM

CRM vendors are no different: Over the past year, numerous CRM vendors (full disclosure: including SugarCRM) have introduced AI components into their product offerings. 4: Software-as-a-service (SaaS) and the cloud are the same. (Editor’s note: the following post originally appeared on DestinationCRM.com ). Last year, we shook things up a bit in the CRM industry by busting five common CRM myths.

CRM 36

The Ultimate 126 B2B Sales Tools Rankings For 2018

Nudge.ai

Going into the New Year as a B2B sales professional, you’ll likely have some software subscriptions coming up for renewal, so we wanted to prepare you for those decisions. We sifted through B2B sales tools on Capterra , G2 Crowd , Gartner and more to pull out our top 126 picks for everything from new-age social selling tools to B2B sales automation software. Base: Next-generation CRM software for leading B2B sales teams. GoToMeeting: Professional online meeting software.

Servitization: Wenn aus Fertigungsunternehmen Dienstleistungsunternehmen werden

SugarCRM

Kurz gesagt: Hersteller, die ein Servicegeschäftsmodell aufbauen, müssen auch definieren, wie sie zu einem Software-as-a-Service Unternehmen werden.