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What Is SugarCRM?

SugarCRM

CRM tools are a prerequisite for successful business operations in this new dynamic environment. As such, SugarCRM aims to deliver complex yet user-friendly solutions to business owners that aim to better manage their resources and enhance Customer Experience (CX). But how are we doing it? Discover below!

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Smashing the Data Silos with SugarCRM

SugarCRM

What if a tool could analyze your company’s data and offer valuable insight and interpretation into the future? Through Technology : Within individual departments, data is handled with that team’s preferred or most useful method of technology, whether it’s project management software, spreadsheets, or other databases.

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SugarCRM vs. Salesforce: 5 Reasons Why You Should Choose Sugar Sell

SugarCRM

Customer relations management (CRM) software can help you create a great UX, increasing conversions and boosting your bottom line. In short, CRM software is a no-brainer—but before you settle for a familiar name, review your options carefully. Two CRMs, SugarCRM and Salesforce, are both well known in the e-commerce world.

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How Elmeq Optimizes Processes and Improves Customer Experience With SugarCRM

SugarCRM

Running on just an ERP system to handle all customer data and information, the company was unable to assess how satisfied the customers were, as well as the overall company performance, despite the high costs of the ERP tool they deployed.

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The Great Customer Resignation & How to Reduce Customer Churn with Craig Charlton, #211

Vengreso

From sales organizations having to go from in-person selling to virtual selling, to shifting how prospecting is done by leveraging online tools – there has been a lot to navigate. Craig Charlton , CEO of SugarCRM has spent over 25 years building and running high-growth businesses. How Has Customer Churn Changed Since The Pandemic?

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The Future of Sales: Navigating Change with Next-Gen Tools and Intent Data

SugarCRM

Sales intelligence tools! In fact, 43% of salespeople made use of sales intelligence tools and intent data in 2023, a 54% increase from two years ago. Second-party intent: data from a provider that has a direct relationship with the user, such as software review sites. What is Intent Data?

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How WFG National Title Insurance Overcame Automation Challenges with SugarCRM

SugarCRM

We’re not in the business of designing CRM software. They wanted an advanced marketing automation tool to allow their marketing department to effectively engage with their prospects and customers, one of their main challenges being managing customers’ marketing preferences.