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How Elmeq Optimizes Processes and Improves Customer Experience With SugarCRM

SugarCRM

Running on just an ERP system to handle all customer data and information, the company was unable to assess how satisfied the customers were, as well as the overall company performance, despite the high costs of the ERP tool they deployed. Download our Case Study and get more insights!

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3 Ways AI Empowers Sales Enablement & 10 Sales AI Tools to Help

LeadBoxer

Equipping your department with tools driven by artificial intelligence (AI). 10 Top Tools for Sales AI. This is an essential part of sales enablement , or the process of supplying your team with info, tools, and training that help them close more deals. 10 Top Tools for Sales AI. The secret to making it a reality?

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Eden Exchange: Creating a Single Source-of-Truth for Sales Teams

SugarCRM

Accelerating Opportunities without the Technical Hassle As Eden Exchange researched solutions that could integrate with their tools, they found SugarCRM. Now, with the Sugar platform, Eden Exchange can accelerate operations internally and pass the Sugar workflow and functionality to their customers, similar to a white label tool.

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Is Net Promoter Score (NPS) still a relevant success metric?

SugarCRM

One broad-based study yielded data suggesting that NPS may be no better at predicting success than other loyalty metrics. Despite the naysayers, NPS metric can be a powerful tool for businesses to help deepen relationships with their most loyal customers and improve relationships with passive users. appeared first on SugarCRM.

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5 Core Lead Management Features Your CRM Needs

SugarCRM

Campaign Management At a minimum, all CRM tools should include the basic features of lead management. For example, many organizations use core lead management tools to check in with existing customers in their CRMs when running promotions. Lead Reporting In all CRM processes, reporting tools are the golden standard.

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How Aligning Strategy and Customer Needs Helped Backcountry Experience Record Sales Growth

SugarCRM

How Backcountry and SugarCRM Aligned on Shifting Customer Needs. By working together, SugarCRM and Backcountry were able to take a microscope to sales plans and shift selling strategies to ensure that Backcountry was able to create more value and customization around each and every customer. Download the full case study here.

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How to Build a Marketing Strategy in Alignment With Sales Goals

SugarCRM

To help employees continue the conversation, implement an online chat tool to make communication quick and convenient. Case studies from current, satisfied customers to help support new deals. What Kinds of Tools Help Sales and Marketing Align Best? Luckily, there’s a tool for every need. Meet Regularly.