Conflict management training: A frequently missed opportunity
Selling Essentials RapidLearning Center
OCTOBER 20, 2021
All of this is so corrosive that, as Dana puts it, “The means by which organizations manage conflict might very well be one of the most significant factors they face in regards to costs, efficiency, effectiveness and employee retention.”. This blog entry is based on the following materials and research studies: CPP (2008). McGraw-Hill.
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