2012 Customer Service Software Survey 
Crunchbase
JULY 2, 2020
Self-service has long been found to have a high impact on customer satisfaction. In fact, Gartner recently found that the technologies commanding the most investment in customer service are those related to customer-facing channels, such as self-service. Tiering of Leads .
PandaDoc
JULY 26, 2021
The contract and proposal software field is so competitive that we see new tools developed almost every year. Most of the articles we used as sources come from either specialized software review websites or user review platforms. All these, and many other important metrics, can be invaluable when using proposal management software.
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