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4 Ways to Regain a Customer’s Trust After Losing It

Zoominfo

Only then can you take the proper steps to remedy the issue. Depending on your particular offering, this survey may come in the form of an email after a customer cancels your services. Or, if a customer cancels online, offer the survey as part of the cancellation process. Determine the source of the problem.

article thumbnail

4 Ways to Regain a Customer’s Trust After Losing It

Zoominfo

Only then can you take the proper steps to remedy the issue. Depending on your particular offering, this survey may come in the form of an email after a customer cancels your services. Or, if a customer cancels online, offer the survey as part of the cancellation process. Determine the source of the problem.

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The Most Unusual Sales Objections We've Ever Heard [& How Sales Reps Responded to Them]

Hubspot Sales

Points like, "We don't have the budget for your product," or, "Sorry, I have to cancel. Your tools aren't set up well to print our CRM contact records and deals.". She ran into this one when trying to sell HubSpot's suite of Sales Professional tools. Most salespeople are schooled on how to address common sales objections.