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What is a CRM model?

Zendesk Sell

It’s important to note that a CRM model and a CRM tool are two different things. Yes, this can be confusing, but a CRM tool is software that’s designed to store and manage your customer data. A CRM tool can be used to support your CRM model. Information management. Use a CRM tool to support your CRM model.

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The Ultimate Guide to Sales Metrics: What to Track, How to Track It, & Why

Hubspot Sales

Cost of selling as a percentage of revenue generated. Activity Sales Metrics. These sales metrics show what salespeople are doing on a daily basis. Activity metrics are “manageable,” meaning sales managers can directly influence them. Channel Sales Metrics. Sales Hiring Metrics.