SugarCRM

MAY 31, 2019

When we started Sugar in 2004, our vision was simple: make the world’s best CRM software available to every company around the world. We saw a new way to get modern CRM tools into the hands of every marketer, seller and customer service rep. It’s now Customer Experience Management, or simply CX.

SugarCRM 34

SugarCRM CRM Software Software 34

A Sales Guy

OCTOBER 27, 2012

If I do this right, you’ll get my thoughts on how to sell, sales leadership, marketing, customer service, business analysis and management. I’m addicted to analytics. 2004, 3004, 5004? Because I can’t tell you what you’ll get out of this first post, I’ll share what you’ll get out of the rest.

Hiring 109

Hiring Face-to-face Up-Sell Conference 109

No More Cold Calling

OCTOBER 4, 2018

I joined LinkedIn in March 2004 and Twitter in May 2009, and I often write about the benefits of social selling (and the pitfalls). We know that sales reps who leverage technology such as AI and predictive analytics are more productive and successful than those who don’t. Yes, I readily admit that I am old school in many ways.

Lead Generation 266

Lead Generation Sales Qualified Lead Lead Rank Lead Scoring 266

Crunchbase

DECEMBER 6, 2021

There’s no shortage of paid and free sales prospecting tools on the market these days, all touting time-saving features. Because of the broad scope of prospecting, it requires varying sales and marketing techniques. Both can result in new customers if nurtured the right way. Improve customer service.

Ideal Customer Profile 111

Ideal Customer Profile Tools Prospecting Lead Rank 111