Remove 2012 Remove B2C Remove Customer Service Remove Lead Nurturing
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Putting the Social into CRM Predictions for 2012 ? Score More Sales

Score More Sales

Putting the Social Into CRM Predictions for 2012. Let’s look at an old definition, the challenges with CRM, and some predictions for 2012. Gartner’s assumption: “By year-end 2012, only half of Fortune 1000 companies will receive ROI from their social CRM initiatives.”. 5 Tips for Lead Nurturing to Grow Your Sales Funnel.

Lead Rank 172
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The Proven Process for Developing a Go-to-Market Strategy [+Templates]

Hubspot Sales

Right after your sales representative closes the sale, the lead leaves the engage phase and enters the delight phase. When your customer has reached this stage, they should be delighted with a painless onboarding process and friendly customer service options. After that, your customer should ideally turn into a promoter.