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The Evolution of CRM (And Where it’s Going) in the Future

Sales Hacker

Neglecting your customers and ignoring their journey could easily sink your brand. As explored in CMO’s 2018 Highlights & Insights Report , today’s buyers feel that customer service is the most important factor that impacts their purchasing decision. 5) Data everywhere will improve Customer Success.

CRM 80
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11 Insanely Effective SaaS Sales Secrets Right From The Salesforce Playbook

InsideSales.com

Obsess over Customer Service. SaaS sales, or “Software as a Service” sales, is the process of offering cloud-based services through a system monitored and updated by an external provider to customers. Obsess over Customer Service. Customers should never be taken for granted.

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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

A people person with extensive C-Level experience in enterprise software, business development and operations. I exited to pursue other interests after Upland Software acquired the company in 2019. 12 at Oracle (Start-up to $1B) and first woman sales and P&L leader. Designer of Oracle’s Virtual/Digital Sales Division.

Hiring 130
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Best Sales Blogs: The Ultimate List of 55+ (Recently Updated!)

LeadFuze

The Gist: G2 Crowd is a massive name in the software space. Now he’s turned his attention to building the software platform that will power the next wave of Cold Calling 2.0 This huge blog site yields contributions on a massive list of topics including Sales, Marketing, Customer service, IT and Small Business.