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The Evolution of CRM (And Where it’s Going) in the Future

Sales Hacker

A sales CRM is a foundational tool for modern sales organizations. Here’s a closer a look at the evolution of customer relationship management and where it’s headed. Neglecting your customers and ignoring their journey could easily sink your brand. What Do The Best Customer Relationship Management Systems Offer?

CRM 80
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11 Insanely Effective SaaS Sales Secrets Right From The Salesforce Playbook

InsideSales.com

Obsess over Customer Service. Obsess over Customer Service. However, according to a 2010 Customer Experience Report by RightNow (acquired by Oracle in 2011) and Harris Interactive, 82% of customers surveyed abandoned a company because of bad customer service.

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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

12 at Oracle (Start-up to $1B) and first woman sales and P&L leader. Designer of Oracle’s Virtual/Digital Sales Division. She uses her expertise in talent analysis and strength management as well as our state-of-the-art tools to help her customers recruit, select, develop, and retain the very best.

Hiring 130
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Best Sales Blogs: The Ultimate List of 55+ (Recently Updated!)

LeadFuze

This huge blog site yields contributions on a massive list of topics including Sales, Marketing, Customer service, IT and Small Business. Blogger Blurb: In 2014, Jill was honored to be selected as a Sales in Residence at HubSpot Sidekick, providing insights, guidance and direction to the new Sidekick offering. Salesforce Blog.