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15 CRM Statistics You Need to Know

Pipeline

year-on-year (YoY) growth of CRM adoption According to Gartner, at the end of 2017, the revenue of CRM overtook the place of database management systems (DMBSs), making CRM the largest software market in the world. They won’t be reluctant to ignore cold calls, marketing emails, or business proposals if their criteria aren’t met.

CRM 52
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"New Sales. Simplified." A Must-Read!

Pointclear

It was an excellent session overall, but I was particularly blown-away by the first speaker, Mike Weinberg, author of the book published by AMA entitled New Sales. The Essential Handbook for Prospecting and New Business Development. It’s an action-oriented guide for sales people, sales managers and executives.”

Handbook 100
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CROs: Double Down on Seller Experience to Do More with Less

The Spiff Blog

A survey of mid-market companies conducted last month by accounting and advisory firm Marcum LLP and Hofstra University’s Frank G. But here are some resources we recommend checking out to improve performance and rep experience by retooling your comp plans: 6 Signs Your Commission Management Solution is Working Against You. About Spiff.

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Growing Revenue: A 3 Step Framework for Acquiring New Business

SBI

Reps who are great at relationship management, customer service, problem solving, and client retention are not necessarily successful hunters. Farming is equivalent to account management and it requires a service mentality. The most important weapons, however, are the sales story, and the sales call.

Revenue 101