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How to Apologize to A Client In Sales

SalesFuel

Apologizing is an art form that is the backbone of customer service…” writes Rachel Cagle for SalesFuel. This, according to Tim Riesterer , is known as the “service recovery paradox.” Chinn recommends sellers briefly explain the situation and acknowledge the consequences for the customer. “A

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Are You Burned Out or Just Hating It?

Jeffrey Gitomer

The article I read proposed a remedy of “do less and you’ll avoid burnout.” QUESTION FOUR: Ask yourself where would you rather be working that could afford you the same or better opportunity (not just money)? ACTION TWO: Write down what you believe the remedy could be. QUESTION TWO: Ask yourself what’s the BEST part of your job?

Remedy 206
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170 Sales Terms From A – Z: The Updated Glossary of B2B Sales Definitions

Sales Hacker

This practical sales glossary is meant for anyone in sales who needs to refresh their memory on the most commonly used sales terms – especially new reps who are still learning the playing field. We’d also recommend this guide for any sales managers or business development leaders who are on-boarding new reps.