Tom Pisello: The ROI Guy: CIO Priorities for 2011 Indicate.
The ROI Guy
DECEMBER 23, 2010
Although the desire may be there to pursue improved internal and external customer service improvements via enterprise innovation, most state budgets will remain challenged well into the recovery, yielding a pragmatic, economic-focused CIO. Frugalnomics, the focus on bottom-line value and cost savings, remains in full effect.
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