The ROI Guy

JUNE 13, 2017

For most SaaS businesses, the research proves the better way to grow as via improved customer retention, and leveraging success within these accounts for up and cross-sell opportunities. And if you think you can paper over the retention challenge with new customer acquisitions, you could be dead wrong.

Churn 69

Churn ROI Retention Up-Sell 69

InsideSales.com

MARCH 16, 2020

We’re at the same stage as the PC market in 1983 and the smartphone market in 2003, according to TechCrunch. Consultations and extra features can be great offers to help lead prospects across the lines. This can involve a phone test with someone on the sales team or even with a prospect. Having a product people want is key.

Lead Rank 58

Lead Rank Hiring Discount Ideal Customer Profile 58

The ROI Guy

APRIL 21, 2010

In 2009, Alinean and IDC updated annual research conducted since 2003 on the ROI from implementing business value tools. In this research, we examine the monthly activity and usage reports of at least 15 Alinean customers to determine the tangible value these programs were delivering.

ROI 40

ROI Campaigns Lead Rank Lead Scoring 40